Support » Fixing WordPress » failed to copy

  • failed to copy /wpcom-153956580/wp-content/plugins/NewsBuilder/cron.php to /wordpress/core/4.9.8//cron.php…

    I have the above error on my website and I dont know how to fix it. I am not a coder or IT specialist and really need step by step help on how to fix this please.

    Thanks Kay

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • It’s not something that any site typically needs to do. But you can see that there are two slashes in a row in the destination path. I’m not sure if that would cause a problem.

    I suggest you ask in the support forum for the plugin that is copying folders or the one referenced (NewsBuilder).

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Support Volunteer

    That seems to be a commercial plugin — I can’t find it on wordpress.org

    The first thing to try is to delete it from wp-content/plugins via FTP or your hosting control panel’s file manager app then reinstall it.

    If that doesn’t fix the issue, please contact the support area for the plugin. I’d give you the link, but I can’t quite find it. Go back to the site from which you purchased it.

    Since your site is hosted at wordpress.com, you should be asking support questions there and not here.

Viewing 3 replies - 1 through 3 (of 3 total)
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