Support » Plugin: Facebook for WooCommerce » Failed to connect Facebook

  • Resolved holymong

    (@holymong)


    Hello,

    I have an issue on connecting Facebook plugin. I have tried to remove plugin revoke access Woocommerce Integration from Facebook setting and reinstall reconnect but no chanse.

    It displays this messsage: https://prnt.sc/26dncd9

    I have tried couple of times in some cases i am able to view the success message but when i check the plugin on Marketing/Facebook tab in wordpress every line is blank like below;

    https://prnt.sc/26dbbdb

    Woocommerce System Report

    ### WordPress Environment ###

    WordPress address (URL): https://www.smartbee.com.tr
    Site address (URL): https://www.smartbee.com.tr
    WC Version: 6.1.0
    REST API Version: ✔ 6.1.0
    WC Blocks Version: ✔ 6.5.1
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.0.3
    Log Directory Writable: ✔
    WP Version: 5.8.3
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: tr_TR
    External object cache: –

    ### Server Environment ###

    Server Info: LiteSpeed
    PHP Version: 7.4.27
    PHP Post Max Size: 128 MB
    PHP Time Limit: 3000
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d

    SUHOSIN Installed: –
    MySQL Version: 5.6.51-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 6.0.0
    WC Database Prefix: wp_
    Toplam veritabanı boyutu: 47.04MB
    Veritabanı veri boyutu: 38.06MB
    Veritabanı indis boyutu: 8.98MB
    wp_woocommerce_sessions: Veriler: 0.07 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_woocommerce_api_keys: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_woocommerce_attribute_taxonomies: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_woocommerce_downloadable_product_permissions: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_woocommerce_order_items: Veriler: 0.43 MB + Dizin: 0.20 MB + Motor MyISAM
    wp_woocommerce_order_itemmeta: Veriler: 3.01 MB + Dizin: 1.59 MB + Motor MyISAM
    wp_woocommerce_tax_rates: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_woocommerce_tax_rate_locations: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_woocommerce_shipping_zones: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_woocommerce_shipping_zone_locations: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_woocommerce_shipping_zone_methods: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_woocommerce_payment_tokens: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_woocommerce_payment_tokenmeta: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_woocommerce_log: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_actionscheduler_actions: Veriler: 0.26 MB + Dizin: 0.11 MB + Motor MyISAM
    wp_actionscheduler_claims: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_actionscheduler_groups: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_actionscheduler_logs: Veriler: 0.19 MB + Dizin: 0.13 MB + Motor MyISAM
    wp_commentmeta: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_comments: Veriler: 1.23 MB + Dizin: 0.40 MB + Motor MyISAM
    wp_feedmanager_channel: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_feedmanager_country: Veriler: 0.01 MB + Dizin: 0.02 MB + Motor MyISAM
    wp_feedmanager_feed_status: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_feedmanager_field_categories: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_feedmanager_product_feed: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_feedmanager_product_feedmeta: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_feedmanager_source: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_intense_yurtici_kargo_entegrasyon_bildirimleri: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_intense_yurtici_kargo_entegrasyon_denetleme_kuyruk: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_intense_yurtici_kargo_entegrasyon_islem_loglari: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_links: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_litespeed_img_optm: Veriler: 0.29 MB + Dizin: 0.14 MB + Motor MyISAM
    wp_litespeed_img_optming: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_litespeed_url: Veriler: 0.01 MB + Dizin: 0.03 MB + Motor MyISAM
    wp_litespeed_url_file: Veriler: 0.01 MB + Dizin: 0.02 MB + Motor MyISAM
    wp_mailpoet_custom_fields: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_dynamic_segment_filters: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_feature_flags: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_forms: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_log: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_mapping_to_external_entities: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_newsletters: Veriler: 0.01 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_newsletter_links: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_newsletter_option: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_newsletter_option_fields: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_mailpoet_newsletter_posts: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_newsletter_segment: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_newsletter_templates: Veriler: 1.04 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_scheduled_tasks: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_mailpoet_scheduled_task_subscribers: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_segments: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_sending_queues: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_settings: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_statistics_clicks: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_statistics_forms: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_statistics_newsletters: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_statistics_opens: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_statistics_unsubscribes: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_statistics_woocommerce_purchases: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_stats_notifications: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_subscribers: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_mailpoet_subscriber_custom_field: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_subscriber_ips: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_subscriber_segment: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_mailpoet_user_flags: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_newsletter: Veriler: 0.21 MB + Dizin: 0.11 MB + Motor MyISAM
    wp_newsletter_emails: Veriler: 0.04 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_newsletter_sent: Veriler: 0.04 MB + Dizin: 0.07 MB + Motor MyISAM
    wp_newsletter_stats: Veriler: 0.02 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_newsletter_user_logs: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_options: Veriler: 1.85 MB + Dizin: 0.09 MB + Motor MyISAM
    wp_oses_attachments: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_oses_clicks: Veriler: 0.14 MB + Dizin: 0.07 MB + Motor MyISAM
    wp_oses_emails: Veriler: 14.24 MB + Dizin: 0.03 MB + Motor MyISAM
    wp_oses_email_attachments: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_oses_failures: Veriler: 0.01 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_oses_jobs: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_pandasms_gonderimler: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_pandasms_gonderim_sablonlari: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_pandasms_gonderim_tetikleyicileri: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_pandasms_talepleri: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_paytr_iframe_transaction: Veriler: 0.07 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_postmeta: Veriler: 7.58 MB + Dizin: 3.35 MB + Motor MyISAM
    wp_posts: Veriler: 2.62 MB + Dizin: 0.21 MB + Motor MyISAM
    wp_termmeta: Veriler: 0.04 MB + Dizin: 0.03 MB + Motor MyISAM
    wp_terms: Veriler: 0.01 MB + Dizin: 0.02 MB + Motor MyISAM
    wp_term_relationships: Veriler: 0.02 MB + Dizin: 0.03 MB + Motor MyISAM
    wp_term_taxonomy: Veriler: 0.01 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_usermeta: Veriler: 2.91 MB + Dizin: 1.30 MB + Motor MyISAM
    wp_users: Veriler: 0.15 MB + Dizin: 0.12 MB + Motor MyISAM
    wp_wc_admin_notes: Veriler: 0.01 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_wc_admin_note_actions: Veriler: 0.01 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_wc_category_lookup: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_wc_customer_lookup: Veriler: 0.16 MB + Dizin: 0.10 MB + Motor MyISAM
    wp_wc_download_log: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_wc_order_coupon_lookup: Veriler: 0.01 MB + Dizin: 0.02 MB + Motor MyISAM
    wp_wc_order_product_lookup: Veriler: 0.28 MB + Dizin: 0.21 MB + Motor MyISAM
    wp_wc_order_stats: Veriler: 0.13 MB + Dizin: 0.09 MB + Motor MyISAM
    wp_wc_order_tax_lookup: Veriler: 0.10 MB + Dizin: 0.11 MB + Motor MyISAM
    wp_wc_product_meta_lookup: Veriler: 0.01 MB + Dizin: 0.02 MB + Motor MyISAM
    wp_wc_rate_limits: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_wc_reserved_stock: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_wc_tax_rate_classes: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_wc_webhooks: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_wdr_order_discounts: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_wdr_order_item_discounts: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_wdr_rules: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_wpmailsmtp_tasks_meta: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_yoast_indexable: Veriler: 0.80 MB + Dizin: 0.18 MB + Motor MyISAM
    wp_yoast_indexable_hierarchy: Veriler: 0.01 MB + Dizin: 0.02 MB + Motor MyISAM
    wp_yoast_migrations: Veriler: 0.00 MB + Dizin: 0.01 MB + Motor MyISAM
    wp_yoast_primary_term: Veriler: 0.00 MB + Dizin: 0.00 MB + Motor MyISAM
    wp_yoast_seo_links: Veriler: 0.02 MB + Dizin: 0.01 MB + Motor MyISAM

    ### Post Type Counts ###

    acoplw_badges: 3
    acoplw_prod_list: 3
    attachment: 398
    mailpoet_page: 1
    nav_menu_item: 23
    oembed_cache: 8
    page: 21
    post: 3
    product: 67
    revision: 113
    shop_coupon: 170
    shop_order: 1787
    shop_order_refund: 14
    wa-order-numbers: 1
    wpcf7_contact_form: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (33) ###

    Acowebs Product Labels For Woocommerce: (Acowebs) – 1.2.0
    Contact Form 7: (Takayuki Miyoshi) – 5.5.3
    WooCommerce Coupon Generator: (Jeroen Sormani) – 1.2.0
    WooCommerce için Facebook: (Facebook) – 2.6.8
    WPZOOM Instagram Widget: (WPZOOM) – 1.9.4
    Intense WooCommerce Yurtiçi Kargo Entegrasyonu: (Intense Yazılım) – 3.5.8
    WPBakery Page Builder: (Michael M – WPBakery.com) – 6.7.0
    Kadence WooCommerce Email Designer: (Kadence WP) – 1.4.10
    LiteSpeed Cache: (LiteSpeed Technologies) – 4.4.7
    Newsletter – Addons Manager: (The Newsletter Team) – 1.1.5
    Newsletter – Import: (The Newsletter Team) – 1.2.6
    Bülten: (Stefano Lissa & Newsletter Takımı) – 7.3.5
    Savoy Theme – Content Elements: (NordicMade) – 1.5.2
    Savoy Theme – Instagram Gallery: (NordicMade) – 1.3.5
    Savoy Theme – Settings Panel: (NordicMade) – 1.0.9
    OneClick Chat to Order: (Walter Pinem) – 1.0.4.1
    Payment Gateways by User Roles for WooCommerce: (Imaginate Solutions) – 1.2.4
    PayTR Sanal POS WooCommerce – iFrame API: (PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş.) – 2.0.4
    PayTR Taksit Tablosu WooCommerce: (PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş.) – 1.3.1
    Product Reviews Import Export (Basic): (WebToffee) – 1.4.4
    Product Sales Report for WooCommerce: (Aspen Grove Studios) – 1.5.1
    Really Simple SSL: (Really Simple eklentileri) – 5.2.2
    Sales Countdown Timer: (VillaTheme) – 1.0.6
    SVG Support: (Benbodhi) – 2.3.21
    Woo Discount Rules: (Flycart) – 2.3.12
    Advanced Order Export For WooCommerce: (AlgolPlus) – 3.2.2
    WooCommerce TC Kimlik No ve Kurumsal Fatura: (Ekrem Bodur) – 1.5
    WooCommerce Visibility: (codemine) – 4.6
    WooCommerce Wholesale Prices: (Rymera Web Co) – 1.16.1
    WooCommerce: (Automattic) – 6.1.0
    Yoast SEO: (Yoast ekibi) – 17.9
    WP Product Feed Manager: (Michel Jongbloed) – 1.37.0
    WP Offload SES Lite: (Delicious Brains) – 1.4.6

    ### Inactive Plugins (6) ###

    Asset CleanUp: Page Speed Booster: (Gabe Livan) – 1.3.8.5
    Delivery Countdown Timer: (Arul Jayaraj) – 1.0
    Envato Market: (Envato) – 2.0.6
    Savoy Theme – Portfolio: (NordicMade) – 1.2.8
    Savoy Theme – Team Members: (NordicMade) – 1.0.8
    Savoy Theme – Wishlist: (NordicMade) – 2.4.2

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: TRY (TL)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Mağaza giriş sayfası: #9 – /magaza/
    Sepet sayfası: #10 – /sepet/
    Ödeme sayfası: #11 – /odeme/
    Hesabım sayfası: #12 – /hesabim/
    Şartlar ve koşullar: ❌ Sayfa ayarlanmamış

    ### Theme ###

    Name: Savoy Child
    Version: 1.0
    Author URL: http://www.nordicmade.com
    Child Theme: ✔
    Parent Theme Name: Savoy
    Parent Theme Version: 2.6.3
    Parent Theme Author URL: http://www.nordicmade.com
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: savoy/woocommerce/archive-product.php
    savoy/woocommerce/cart/cart-empty.php
    savoy/woocommerce/cart/cart-item-data.php
    savoy/woocommerce/cart/cart-shipping.php
    savoy-child/woocommerce/cart/cart-totals.php
    savoy/woocommerce/cart/cart.php
    savoy/woocommerce/cart/cross-sells.php
    savoy/woocommerce/cart/mini-cart.php
    savoy/woocommerce/cart/proceed-to-checkout-button.php
    savoy/woocommerce/cart/shipping-calculator.php
    savoy/woocommerce/checkout/cart-errors.php
    savoy/woocommerce/checkout/form-billing.php
    savoy/woocommerce/checkout/form-checkout.php
    savoy/woocommerce/checkout/form-coupon.php
    savoy/woocommerce/checkout/form-login.php
    savoy/woocommerce/checkout/form-pay.php
    savoy/woocommerce/checkout/form-shipping.php
    savoy/woocommerce/checkout/payment-method.php
    savoy/woocommerce/checkout/payment.php
    savoy/woocommerce/checkout/review-order.php
    savoy/woocommerce/checkout/terms.php
    savoy/woocommerce/checkout/thankyou.php
    savoy/woocommerce/content-product.php
    savoy/woocommerce/content-single-product.php
    savoy/woocommerce/content-widget-price-filter.php
    savoy/woocommerce/content-widget-product.php
    savoy/woocommerce/content-widget-reviews.php
    savoy-child/woocommerce/emails/email-footer.php
    savoy-child/woocommerce/emails/email-header.php
    savoy-child/woocommerce/emails/email-order-details.php
    savoy-child/woocommerce/emails/email-styles.php
    savoy/woocommerce/global/breadcrumb.php
    savoy/woocommerce/global/form-login.php
    savoy/woocommerce/global/quantity-input.php
    savoy/woocommerce/global/sidebar.php
    savoy/woocommerce/global/wrapper-end.php
    savoy/woocommerce/global/wrapper-start.php
    savoy/woocommerce/loop/add-to-cart.php
    savoy/woocommerce/loop/loop-end.php
    savoy/woocommerce/loop/loop-start.php
    savoy/woocommerce/loop/no-products-found.php
    savoy/woocommerce/loop/pagination.php
    savoy/woocommerce/loop/price.php
    savoy/woocommerce/loop/rating.php
    savoy/woocommerce/loop/sale-flash.php
    savoy/woocommerce/myaccount/dashboard.php
    savoy/woocommerce/myaccount/downloads.php
    savoy/woocommerce/myaccount/form-add-payment-method.php
    savoy/woocommerce/myaccount/form-edit-account.php
    savoy/woocommerce/myaccount/form-edit-address.php
    savoy/woocommerce/myaccount/form-login.php
    savoy/woocommerce/myaccount/form-lost-password.php
    savoy/woocommerce/myaccount/form-reset-password.php
    savoy/woocommerce/myaccount/lost-password-confirmation.php
    savoy/woocommerce/myaccount/my-account.php
    savoy/woocommerce/myaccount/my-address.php
    savoy/woocommerce/myaccount/navigation.php
    savoy/woocommerce/myaccount/orders.php
    savoy/woocommerce/myaccount/payment-methods.php
    savoy/woocommerce/myaccount/view-order.php
    savoy/woocommerce/notices/error.php
    savoy/woocommerce/notices/notice.php
    savoy/woocommerce/notices/success.php
    savoy/woocommerce/order/form-tracking.php
    savoy/woocommerce/order/order-again.php
    savoy/woocommerce/order/order-details-customer.php
    savoy/woocommerce/order/order-details-item.php
    savoy/woocommerce/order/order-details.php
    savoy/woocommerce/order/tracking.php
    savoy/woocommerce/product-searchform.php
    savoy/woocommerce/single-product/add-to-cart/external.php
    savoy/woocommerce/single-product/add-to-cart/grouped.php
    savoy/woocommerce/single-product/add-to-cart/simple.php
    savoy/woocommerce/single-product/add-to-cart/variable.php 3.5.5 sürümü güncel değil. Çekirdek sürüm: 6.1.0
    savoy/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    savoy/woocommerce/single-product/add-to-cart/variation.php
    savoy/woocommerce/single-product/meta.php
    savoy/woocommerce/single-product/photoswipe.php
    savoy/woocommerce/single-product/price.php
    savoy/woocommerce/single-product/product-attributes.php
    savoy/woocommerce/single-product/product-image.php
    savoy/woocommerce/single-product/product-thumbnails.php
    savoy/woocommerce/single-product/rating.php
    savoy/woocommerce/single-product/related.php
    savoy/woocommerce/single-product/review-meta.php
    savoy/woocommerce/single-product/review-rating.php
    savoy/woocommerce/single-product/review.php
    savoy/woocommerce/single-product/sale-flash.php
    savoy/woocommerce/single-product/share.php
    savoy/woocommerce/single-product/short-description.php
    savoy/woocommerce/single-product/stock.php
    savoy/woocommerce/single-product/tabs/additional-information.php
    savoy/woocommerce/single-product/tabs/description.php
    savoy/woocommerce/single-product/tabs/tabs.php
    savoy/woocommerce/single-product/title.php
    savoy/woocommerce/single-product/up-sells.php
    savoy/woocommerce/single-product-reviews.php
    savoy/woocommerce/single-product.php
    savoy/woocommerce/taxonomy-product-cat.php
    savoy/woocommerce/taxonomy-product-tag.php
    savoy/woocommerce/content-product_cat.php

    Outdated Templates: ❌

    Nasıl güncelleştirileceğini öğrenin

    ### Action Scheduler ###

    Tamamla: 1.085
    Oldest: 2021-12-14 15:38:11 +0000
    Newest: 2022-01-14 14:32:43 +0000

    ### Status report information ###

    Generated at: 2022-01-14 18:03:18 +03:00
    `

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • I have same problem. ( https://wordpress.org/support/topic/connection-problem-19/ ) We have been using it for about 1.5 years without any problems, until December 2021.

    Plugin Support B C. a11n

    (@battouly)

    Hi @veleclaptor and @holymong,

    It looks like the Facebook connection didn’t set up correctly.

    Here are a few steps you can take to fix this:

    • Ensure that you are both the admin and owner of the Facebook assets
    • Confirm you have 2FA enabled for the Facebook account you are using
    • Go to to https://<your-site>/wp-admin/options.php and search for wc_facebook_external_business_id (only if you had the plugin working on the site before)
    • Update field to include only supported characters and save (best practice: store-name-dfsdc3lck9k6q ← 13-digit random string
    • Go back to WooCommerce > Facebook and click “Get Started” again

    Let us know how that goes!

    Although I checked the steps you mentioned above many times, there was no improvement.

    But There was a new update for the plugin yesterday. At the same time, I converted the wordpress language from Turkish to English. After translating the language and updating the plugin, the plugin was installed without any problems. I’m not sure if it got fixed with the Facebook for Woocommerce plugin update or if I tried to install it with a different language. But now my web page is fine.

    Thread Starter holymong

    (@holymong)

    Problem solved after update.

    Remove the plugin. Login to your facebook account and go to settings, remove Woocommerce Integration permissions.

    Change your wordpress default language to English.

    Install the plugin follow the steps and done.

    Change back the default language.

    This was not working before update so be sure that you have updated your Facebook Plugin. Problem solved for me in 2 Turkish websites.

    Plugin Support B C. a11n

    (@battouly)

    Hey @veleclaptor and @holymong,

    Glad to read the update solved this for you!

    I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

    Best!

    ekrem kardeşim merhaba,

    @holymong ben bahsettiğin şekilde de yaptım fakat benim wocommerce facebook for bussines eklentisi tüm yönergeleri gerçekleştirmeme rağmen bağlanmıyor işlem sonunda hata alıyorum ayrıca pixel hatasıda mevcut bir türlü çözemedim. yardımcı olma şansın varmı bana

    ekran görselleri
    görsel 1 : https://prnt.sc/26pd9g6
    görsel 2 : https://prnt.sc/26pd9mo
    görsel 3 : https://prnt.sc/26pd9tq

    teşekkürler

    Plugin Support Steve E.a11n

    (@woosteve)

    Automattic Happiness Engineer

    I did as you mentioned, but my woocommerce facebook for bussines plugin does not connect even though I follow all the instructions, I get an error at the end of the process, and there is also a pixel error, I could not solve it. any chance to help me

    Hi @onuraltioglu,

    This issue is wide spread and is being tracked on Github.We have opened a bug report on Github here: https://github.com/woocommerce/facebook-for-woocommerce/issues/2148

    Since we have no extra information than what is in there (Github thread), can we suggest subscribing to the Github issue there to follow the interaction? That’ll allow you to be the first to find out when this is closed and solved.

    You can subscribe by clicking the button below “Notifications” https://d.pr/i/CUmaad

    That will be visible if you are logged in, GitHub accounts are free and can be crated by anyone.

Viewing 7 replies - 1 through 7 (of 7 total)
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