• HI,

    The users are getting this error “Failed to add user – 1” but when I look at the logs and mailchimp the user was added and the user also got the mailchimp confirmation. Any ideas? thanks


    The page I need help with: [log in to see the link]

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  • Plugin Author fatcatapps


    Hello there,

    Thanks for reaching out. We’ll see what we can do to help.

    We’ll need to inspect the issue on your website, to be able to determine the issue. I visited the link provided and did not find any Optin Forms from our plugin.

    If you can setup a page with an example form, we would be happy to look at that, and try to diagnose the issue.


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