Title: failed orders
Last modified: September 5, 2021

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# failed orders

 *  Resolved [cookney](https://wordpress.org/support/users/cookney/)
 * (@cookney)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/failed-orders-10/)
 * is there anyway to see which payment method customer tried to use when they get
   this failed order message
 * error processing payment. Reason: Funding Instrument In The PayPal Account Was
   Declined By The Processor Or Bank, Or It Can’t Be Used For This Payment

Viewing 1 replies (of 1 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/failed-orders-10/#post-14841120)
 * Hi [@cookney](https://wordpress.org/support/users/cookney/)
 * I am not aware of a way but if there is the payment method will most likely be
   associated with the failed transaction. You should log into your Braintree account
   and search for the failed transaction and see if the payment method is shown 
   on the transaction details page.
 * Kind regards

Viewing 1 replies (of 1 total)

The topic ‘failed orders’ is closed to new replies.

 * ![](https://ps.w.org/woo-payment-gateway/assets/icon-256x256.png?rev=2142799)
 * [Payment Plugins Braintree For WooCommerce](https://wordpress.org/plugins/woo-payment-gateway/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-payment-gateway/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-payment-gateway/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-payment-gateway/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-payment-gateway/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-payment-gateway/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/failed-orders-10/#post-14841120)
 * Status: resolved