Failed Order Followed by Successful Order
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We have some users who get failed orders {entered wrong ccv # or wrong expiration date on card}. Paypal confirms the failed order. User tries 2nd time to pay with corrected information and is successful. Paypal has funds and WC shows the 2nd order as successful. However, user is not getting redirected to our virtual product {learndash LMS course}. They get redirected back to shop page instead. This is only happening after a user has a failed order. LD has not found any issues and believes it is a WC issue.
The page I need help with: [log in to see the link]
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Viewing 5 replies - 1 through 5 (of 5 total)
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