Support » Plugin: IP Blacklist Cloud » Failed logins not being recorded

  • Resolved suepc

    (@suepc)


    Not all failed logins are being recorded by IP Blacklist. This is a member’s website, so I can’t give you a link. A couple of members have complained that the site ‘won’t let them in’ (most probably finger trouble) but their failed login attempts aren’t being recorded by the plugin. I can see their failures on the Simple Login Log.

    Does adding an IP address to the whitelist prevent the recording of a failed login?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Adiie9

    (@ad33lx)

    Hi,

    Most probably you have “Allow ‘Sort by IP status’ in failed login page:” set to Yes in settings page.

    If that is the case, please disable this option and set to No.
    There is already a note on the top of settings page:

    NOTE: If Allow “Sort by IP status” in failed login page is set to YES and does not show any data in “Failed Login” page, please set this option to NO.

    Some mysql versions does not support the advance query this option has.
    Please let me know if the problem is still there or it has been resolved.

    Regards,
    Adeel

    Plugin Author Adiie9

    (@ad33lx)

    Hello,

    Please let me know if the problem has been resolved so that I can mark this topic as resolved.

    Regards,
    Adeel

    Thread Starter suepc

    (@suepc)

    I’ve been away for a couple of weeks with little/no internet access & will check this out fully once my ‘seasonal commitments’ are over.

    Thread Starter suepc

    (@suepc)

    Allow “Sort by IP status” in failed login page is set to ‘No’ (I’ve never changed it) — so that’s not what’s causing the problem.

    Plugin Author Adiie9

    (@ad33lx)

    Hi,

    Are you using any other security plugin for recording failed login or setting limit for login attempts or for IP blacklist?

    Regards,
    Adeel

    Thread Starter suepc

    (@suepc)

    I use ‘Simple Login Log’ version 1.1.3 (the latest version), which also records failed logins — so I can see that some failed login attempts are not being recorded by IP blacklist.

    I have the maximum number of failed login attempts set to 5 in IP blacklist and Simple Login Log.

    Plugin Author Adiie9

    (@ad33lx)

    Hi,

    As you using another plugin for recording failed login attempts, there could be a conflict between plugins.

    Some users also mentioned that using other blacklist plugins with IP Blacklist Cloud always shows as blacklisted even though they are not blacklisted.

    And about may be Simple Login Log is showing XML logins which my plugin is not recording at the moment.

Viewing 7 replies - 1 through 7 (of 7 total)
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