Support » Plugin: eShop » Failed IPN

  • Resolved bravebird



    When a payment is made through paypal, the transaction goes through but we keep getting a failed IPN message see below, it says the emails dont match but they do. This is affecting our inventory only as the transactions do go through. Any help in resolving this error would be much appreciated.

    Thank You!

    Subject: Paypal IPN -A Failed Payment Ref:6U8254762K1983442 – Fraud

    An instant payment notification was received

    from on 01/30/2013 at 10:16 PM

    The business email address in eShop does not match your main email address at Paypal.The transaction was not completed successfully. eShop could not validate the order.

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  • Plugin Author elfin


    can you double check that there are no spaces before/after the email address you entered via eShop. Also double check what is sent back from Paypal, is the correct email showing amongst all the details of the transaction?

    yes the email is correct on both ends

    Plugin Author elfin


    and in the details of the transaction sent to you by eShop?



    Forum Moderator

    As there has not been an update to this topic for a while, I can only assume that the issue has now been resolved and I am now marking it as such. If this is incorrect, please feel free to change the topic’s status and/or post a follow-up.

Viewing 4 replies - 1 through 4 (of 4 total)
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