Title: Failed Install
Last modified: December 5, 2018

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# Failed Install

 *  Resolved [dadams76](https://wordpress.org/support/users/dadams76/)
 * (@dadams76)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/failed-install-6/)
 * I’m running 4.9.8 I attempted to install and got this message:**Destination folder
   already exists. /home3/valleylife/public_html/wp-content/plugins/classic-editor/**
   Can someone tell me what I did wrong?…Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Aaron Ware](https://wordpress.org/support/users/aware/)
 * (@aware)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/failed-install-6/#post-10953753)
 * Are you using the plugin area to update the plugin or are you trying to upload
   the zip within the “Upload” screen of “Add Plugin”? When updating the plugin 
   you have a few options. Typically most users simply use the Plugins area of the
   admin. I don’t believe the admin will support updating a plugin by using the “
   Add Plugin” Area’s Upload Zip functionality.
 * If you are trying to manually replace the files, you may be able to sftp/ftp 
   into the server (depending on your hosting) and replace the plugin folder with
   the one from the zip that you manually downloaded from .org
 * If you are using the update plugin functionality in the PLugins list, it could
   be a permissions issue with your WordPress install
    -  This reply was modified 7 years, 6 months ago by [Aaron Ware](https://wordpress.org/support/users/aware/).
      Reason: Added more descriptive info
 *  Plugin Author [Andrew Ozz](https://wordpress.org/support/users/azaozz/)
 * (@azaozz)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/failed-install-6/#post-10964551)
 * You should be able to install or upgrade the plugin from whitin WordPress now.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Failed Install’ is closed to new replies.

 * ![](https://ps.w.org/classic-editor/assets/icon-256x256.png?rev=1998671)
 * [Classic Editor](https://wordpress.org/plugins/classic-editor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/classic-editor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/classic-editor/)
 * [Active Topics](https://wordpress.org/support/plugin/classic-editor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/classic-editor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/classic-editor/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Andrew Ozz](https://wordpress.org/support/users/azaozz/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/failed-install-6/#post-10964551)
 * Status: resolved