Title: Failed files array
Last modified: February 16, 2026

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# Failed files array

 *  Resolved [ericrross](https://wordpress.org/support/users/ericrross/)
 * (@ericrross)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/failed-files-array/)
 * 2026-02-16 07:53:24: Scheduled: background_scan: “Common result send: SERVER_ERROR
   NO: 8 MSG: Failed files array values bad.”
   2026-02-16 07:53:24: Scheduled scanning:“
   Common result send: SERVER_ERROR NO: 8 MSG: Failed files array values bad.”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffailed-files-array%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * (@dimitrycleantalk)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/failed-files-array/#post-18823338)
 * Hello [@ericrross](https://wordpress.org/support/users/ericrross/),
 * Please, deactivate the CleanTalk plugin with the Complete Deactivation option:
   
   WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings—
   > enable “Complete Deactivation” —> Save Changes.Plugins —> Installed plugins—
   > Security by CleanTalk —> Deactivate and Activate
 * This option will reset all plugin settings. Don’t forget to insert your access
   key.
 * Did it help you?
 *  Thread Starter [ericrross](https://wordpress.org/support/users/ericrross/)
 * (@ericrross)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/failed-files-array/#post-18823436)
 * Deactivate/Activate did not help.
 * I moved my wp-config.php to the /public_html directory rather than the / directory
   above as recommended by WordPress for security and the error goes away. I would
   prefer to follow the WordPress security advice.
 *  Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * (@dimitrycleantalk)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/failed-files-array/#post-18823456)
 * We are glad to know the issue is solved.
 * I will also inform our development team so that the message can be more informative.

Viewing 3 replies - 1 through 3 (of 3 total)

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 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=2295231)
 * [Login Security, FireWall, Malware removal by CleanTalk](https://wordpress.org/plugins/security-malware-firewall/)
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 * 3 replies
 * 2 participants
 * Last reply from: [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * Last activity: [1 month, 2 weeks ago](https://wordpress.org/support/topic/failed-files-array/#post-18823456)
 * Status: resolved