Title: Failed Error Message
Last modified: July 29, 2024

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# Failed Error Message

 *  Resolved [sayan2407](https://wordpress.org/support/users/sayan2407/)
 * (@sayan2407)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/failed-error-message-2/)
 * Hi Team,
 * I am facing an issue, if we send a test email we’re getting the email and it’s
   status showing success but if we check email Log then it’s showing Failed.
 * Thats why we’re getting an error message below: [https://www.awesomescreenshot.com/image/49710633?key=5947354529871280db2fc1586224ce86](https://www.awesomescreenshot.com/image/49710633?key=5947354529871280db2fc1586224ce86)
 * We need your assistance to fix the issue. Please connect with us at [techops@wisdmlabs.com](https://wordpress.org/support/topic/failed-error-message-2/techops@wisdmlabs.com?output_format=md)
 * Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffailed-error-message-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * (@aqibkhan9)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/failed-error-message-2/#post-17918792)
 * Hello [@sayan2407](https://wordpress.org/support/users/sayan2407/)
 * Hope you are well.
 * Thank you so much for getting in touch and explaining your issue. We would require
   some additional details on the issue like which email provider you are using 
   and some screen shots of diagnostic and connectivity test report.
 * For swift and streamline issue debugging we would recommend you to open a [support ticket](https://objectsws.atlassian.net/servicedesk/customer/portal/16/group/31)
   with us and we can have this issue resolved for you.
 * Looking forward to you.
 * Thanks and regards,
   Support Team – WP Experts
 *  Plugin Support [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * (@aqibkhan9)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/failed-error-message-2/#post-17963621)
 * Hello @sayan2407 ,
 * We are marking this thread as resolved due to inactivity. If you encounter any
   further issues, please feel free to open a new thread.
 * Have a great day!
 * Thanks and regards,
   Support Team – WP Experts

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Failed Error Message’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

## Tags

 * [postSMTP](https://wordpress.org/support/topic-tag/postsmtp/)

 * 2 replies
 * 2 participants
 * Last reply from: [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/failed-error-message-2/#post-17963621)
 * Status: resolved