Title: Fail to close
Last modified: December 21, 2018

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# Fail to close

 *  [mjdrmarketing](https://wordpress.org/support/users/mjdrmarketing/)
 * (@mjdrmarketing)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/fail-to-close/)
 * Hi there,
 * I installed the plugin and set up my code… It appears on my website, but when
   I closed the popup, it’s still visible in part…
 * I can’t close it at all..
 * Can you help me with this issue please?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffail-to-close%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Christian Lyon](https://wordpress.org/support/users/clyon/)
 * (@clyon)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/fail-to-close/#post-11124074)
 * Please, we need an answer. Many of us have the same problem. Thank you.
 *  [bluesolarhome](https://wordpress.org/support/users/bluesolarhome/)
 * (@bluesolarhome)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/fail-to-close/#post-11131454)
 * same problem here
 *  [Christian Lyon](https://wordpress.org/support/users/clyon/)
 * (@clyon)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/fail-to-close/#post-11131673)
 * Funciona bien

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Fail to close’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
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 * 3 replies
 * 3 participants
 * Last reply from: [Christian Lyon](https://wordpress.org/support/users/clyon/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/fail-to-close/#post-11131673)
 * Status: not resolved