Title: Root Directory problem
Last modified: August 21, 2016

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# Root Directory problem

 *  Resolved [kittersa](https://wordpress.org/support/users/kittersa/)
 * (@kittersa)
 * [13 years ago](https://wordpress.org/support/topic/fail-root-directory/)
 * I am receiving the following message:
 * **Root Directory Fail**
    Path: /home/content/43/11022843/html [Pass] Is Writable[
   Fail] Contains only one zip file. Result = Too many zip files in directory Manual
   extraction still requires zip file
 * I do have a bunch of files in the main directory, one being a zip file of resource
   files. Can I delete the Resource zip (hopefully this fixes the root Directory
   Error) then re-install that zip folder after the new site has launched? Or do
   you have any other ideas?
 * I was trying all day yesterday and struggling again today, I really need the 
   site launched before the weekend.
 * Really appreciate the help and from what I hear the plugin is great,
 * Cheers,
 * [http://wordpress.org/extend/plugins/duplicator/](http://wordpress.org/extend/plugins/duplicator/)

Viewing 4 replies - 16 through 19 (of 19 total)

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2

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [13 years ago](https://wordpress.org/support/topic/fail-root-directory/page/2/#post-3945365)
 * Alright I see it…
 * Thxs
 *  [hartmutnz](https://wordpress.org/support/users/hartmutnz/)
 * (@hartmutnz)
 * [13 years ago](https://wordpress.org/support/topic/fail-root-directory/page/2/#post-3945381)
 * I also had similar problems installing into the root directory. Now I managed
   to install into a folder: new
    Now how do I move that installation to the root
   folder without destroying the site? Should I use the standard WP procedure re:
   moving site or is there an easier way? Please advise.
 *  [hartmutnz](https://wordpress.org/support/users/hartmutnz/)
 * (@hartmutnz)
 * [13 years ago](https://wordpress.org/support/topic/fail-root-directory/page/2/#post-3945382)
 * Kittersa: Had similar problems so I created a new database for each new try..
   that worked!
    Then you could eventually delete the older unused databases if 
   you want. The database path is shown in the MySql Datapabe panel on top usually..
   copy that to the location at install settings where it says: localhost. Other
   than that you need to delete all files from your new folder exxept the installer.
   php and the data.zip file
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [13 years ago](https://wordpress.org/support/topic/fail-root-directory/page/2/#post-3945383)
 * Hey hartmutnz,
 * I would use the standard WP procedure. However the underlying issue with kittersa
   was that they had a setting on the MAC that would automatically create a folder
   within the package.zip file that was named the same as the package. This causes
   issues with the Duplicator…
 * The package.zip file should at its root have folders like wp-admin, wp-content,
   wp-config.php etc… So MAC systems will create a folder at the very top level 
   of the zip file named the same as the package and this causes issues when the
   Duplicator goes to extract the files. I think it might even be an issue with 
   Safari.
 * I had another user post this:
 * >  In MAC systems you can automatically unzip files when download is complete
   > on some browsers. This will cause issues with the Duplicator because the installer
   > looks for a zipped up package file. To turn this feature off in browsers like
   > Safari please follow these steps: Go to: Preferences > General > Open Safe 
   > files after downloading — leave this box unchecked.
 * I’m not sure if your using a MAC but that is the issue kittersa had…
 * Beyond that you should be able to deploy to the root directory, you might have
   to work with permissions on the server or double check with GD…
 * Hope that helps!

Viewing 4 replies - 16 through 19 (of 19 total)

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2

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## Tags

 * [zip](https://wordpress.org/support/topic-tag/zip/)

 * 19 replies
 * 3 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/fail-root-directory/page/2/#post-3945383)
 * Status: resolved