[FAIL] Error! No transaction info found in transient.

  • Resolved antonioec

    (@antonioec)


    3 years, 11 months ago

    Good day guys, I like you plugin, but I can’t make it working. The transaction passes, paypal sends message, but plugin doesn’t redirect to thankyou page saying “No transaction info found in transient.” Sandbox mode or live mode. What I did wrong? May be a permission needed or something like that? Settings are realy simple.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    3 years, 11 months ago

    Hi,

    but plugin doesn’t redirect to thankyou page

    Did you type the URL correctly in the Thank You Page URL field?

    Once you make sure you have typed the URL correctly, please enable Enable Debug Logging mode and carry out a test. Then check the log files.

    Let me know how you go.

    Thank you

    • This reply was modified 3 years, 11 months ago by mbrsolution.
    Thread Starter antonioec

    (@antonioec)

    3 years, 11 months ago

    2020-05-25 18:56:15: [SUCCESS] Received IPN. Processing payment …
    2020-05-25 18:56:15: [FAIL] Error! No transaction info found in transient.
    2020-05-25 21:19:36: [SUCCESS] Received IPN. Processing payment …
    2020-05-25 21:19:36: [FAIL] Error! No transaction info found in transient.
    2020-05-25 22:02:27: [SUCCESS] Received IPN. Processing payment …
    2020-05-25 22:02:27: [FAIL] Error! No transaction info found in transient.

    Always same thing… Does it work in your site?

    URL is correct. In the Thank you page is only “[wpec_thank_you]”

    Is it possible any conflict? I have about 7 plugins installed. Elementor, some additionals for elementor, polilang…

    Plugin Contributor mbrsolution

    (@mbrsolution)

    3 years, 11 months ago

    Hi, it is working in my end.

    Just to make sure your settings are correct, please read through the following documentation basic-installation-and-setup-of-wp-express-checkout.

    Once you have completed the above, carry out the following troubleshooting steps. Disable all other plugins except ours, then carry out a test.

    Let me know what happens.

    Thank you

    Thread Starter antonioec

    (@antonioec)

    3 years, 11 months ago

    Resolved. The problem was firstly in ssl certificate and secondly in browser cash. Thank you very much for this nice plugin and for you attention.

    BTW is there a posibility to translate the thank you message? I use 3 languages in my web site…

    Plugin Contributor mbrsolution

    (@mbrsolution)

    3 years, 11 months ago

    Hi,

    BTW is there a posibility to translate the thank you message? I use 3 languages in my web site…

    Yes, there is.

    You can use Poedit or Loco Translate plugin. You can help if you like and translate the plugin into those languages in the following link https://translate.wordpress.org/projects/wp-plugins/wp-express-checkout/.

    Kind regards

Viewing 5 replies - 1 through 5 (of 5 total)
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