Support » Plugin: WP Express Checkout (Accept PayPal Payments Easily) » [FAIL] Code 3004 – No transaction info found in transient.

  • Resolved Annonnimmo

    (@annonnimmo)


    Hi, I got a few of this error in the log:

    [FAIL] Code 3004 – No transaction info found in transient.

    and those orders are payed in Paypal, but they don’t exist in WP Express Checkout.

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author mra13

    (@mra13)

    Hi, Do you have any caching plugin on your site? Or is your hosting provider applying caching to the site from their end?

    Thread Starter Annonnimmo

    (@annonnimmo)

    Hi @mra13.
    Yes, I use WP Fastest Cache and I cannot disable it because of the traffic.

    Plugin Author mra13

    (@mra13)

    In the next release of the plugin, we will increase the time the transient value stays active on the site. That should help with this caching related issue.

    Thread Starter Annonnimmo

    (@annonnimmo)

    Ok, thank you @mra13
    I hope it will arrive soon, because we receive many payments.

    May it exists a workaround to put in the code, in the meantime?

    • This reply was modified 2 years, 5 months ago by Annonnimmo.
    • This reply was modified 2 years, 5 months ago by Annonnimmo.
    Plugin Author mra13

    (@mra13)

    We have released a new version that should improve this. Please upgrade the plguin then let me know how it goes.

    Thread Starter Annonnimmo

    (@annonnimmo)

    Hi,
    temporary I solved excluding the payment page from the cache and now it works without any errors, but I’m not happy with this solution in term of performance.

    I know that your plugin is free, anyway I need to ask you: are you really sure that this update solves this problem?

    I’m sorry, I cannot afford other errors and I’m also evaluating to switch to another payment plugin, hoping that will be more reliable.

    Thank you

    • This reply was modified 2 years, 5 months ago by Annonnimmo.
    • This reply was modified 2 years, 5 months ago by Annonnimmo.
    Plugin Author mra13

    (@mra13)

    I am sorry that you are having some issues with the plugin. We don’t advertise that our plugin works with caching. Caching can be very unpredictable for an e-commerce plugin when our plugin needs to dynamically have dynamic data. Cached data will be old and can be problematic. Please feel free to switch to another plugin. That will be best solution for now.

    Thread Starter Annonnimmo

    (@annonnimmo)

    @mra13 ok, thank you.

    For a matter of transparency and because a lot of sites use caching, now that you are aware of this issue, I strongly suggest to write in the description of your plugin that cache in payment pages should be disabled.

Viewing 8 replies - 1 through 8 (of 8 total)
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