Title: FAIL
Last modified: December 21, 2016

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# FAIL

 *  [bennyboy79](https://wordpress.org/support/users/bennyboy79/)
 * (@bennyboy79)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/fail-27/)
 * authentication with google failing, When trying the screen goes gray, and no 
   authentication starts.
    Log: [https://1drv.ms/i/s!AnioT7f1i3Bqgo0JwwGOXCotmc590A](https://1drv.ms/i/s!AnioT7f1i3Bqgo0JwwGOXCotmc590A)
    -  This topic was modified 9 years, 3 months ago by [bennyboy79](https://wordpress.org/support/users/bennyboy79/).
      Reason: Link to screenshot of log

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Brandon (ShareThis Support)](https://wordpress.org/support/users/brandonsharethis/)
 * (@brandonsharethis)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/fail-27/#post-8578366)
 * Hi [@bennyboy79](https://wordpress.org/support/users/bennyboy79/),
 * Thank for you reaching out and providing feedback.
    We’re sorry you’re experiencing
   this issue.
 * Our engineering team was not able to replicate this issue you are describing 
   but looks like it happens when there is a conflict with other plugins.
 If you
   can test for conflicts that would be extremely helpful and we would be able to
   identify the bug faster.

 * You can test for conflicts by:

 * * Disabling all plugins, except Google Analytics and seeing if you still have
   the issue.
    * If yes try reverting to a default WordPress theme * If the issue
   has magically disappeared then there is a conflict, reactivate each of you plugins
   one at a time and keep testing, when the issue returns just let us know what 
   plugin or Theme it was.
 * Sorry if that was a bit long but we’re trying to gather as much details as possible
   so we can resolve this issue for our beloved users ASAP!
 *  Plugin Author [ShareThis](https://wordpress.org/support/users/sharethis/)
 * (@sharethis)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/fail-27/#post-8591774)
 * Hi [@bennyboy79](https://wordpress.org/support/users/bennyboy79/), great news!
   We have released a new version, 2.0.4, please try and let us know.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘FAIL’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/googleanalytics_b8e236.svg)
 * [ShareThis Dashboard for Google Analytics](https://wordpress.org/plugins/googleanalytics/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/googleanalytics/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/googleanalytics/)
 * [Active Topics](https://wordpress.org/support/plugin/googleanalytics/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/googleanalytics/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [ShareThis](https://wordpress.org/support/users/sharethis/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/fail-27/#post-8591774)