Support » Plugin: Slider by Soliloquy - Responsive Image Slider for WordPress » Fade effect error – how to get support?

  • Resolved tothbpatricia

    (@tothbpatricia)


    Hello,

    I have a problem with the slider’s fade effect, as described here: https://wordpress.org/support/topic/fade-effect-error/

    You told me to write a support request, but I figured out that it’s only possible if I have a license key – right?

    In my case the only reason to upgrade to a paid plan would be the support itself. Do you guarantee to solve the problem in case of upgrading and writing a support request?

    Regards, Patricia

    The page I need help with: [log in to see the link]

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  • Envira Gallery

    (@enviragallery)

    Hi @tothbpatricia, while we can’t guarantee we can fix any particular issue. We’re confident in our top notch support that they’ll help you to the best that they can using your upgraded version of Soliloquy.

    Plugin Contributor Soliloquy Slider

    (@soliloquyslider)

    Hi @tothbpatricia, while we can’t guarantee we can fix any particular issue. We’re confident in our top notch support that they’ll help you to the best that they can using your upgraded version of Soliloquy.

Viewing 2 replies - 1 through 2 (of 2 total)
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