Facebook Update Failed

  • Resolved RummageRunner

    (@rummagerunner)


    5 months ago

    Facebook for Woocommerce is not updating to version 3.3.3 and, according to my host (namehero), the failed update is causing a server slowdown and late scheduled events.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter RummageRunner

    (@rummagerunner)

    5 months ago

    The update now notice will not go away either. We’re considering deleting the entire plugin.

    Plugin Support Marija

    (@marijastuntcoders)

    4 months, 4 weeks ago

    Hello and thank you for reaching out.

    The dev team has been notified of this issue and is working on an update, we will let you know as soon as it is available.

    We are sorry for any inconvenience this might have caused.

    Kind regards,
    Marija

    purplepeddler

    (@purplepeddler)

    4 months, 4 weeks ago

    uninstalling and reinstalling doesn’t work cause they built this bug in to the new version. if you have the update loop you do indeed have version 3.3.3 already and need to do the following to make the notification go away this should work til they update to 3.3.4

    open the plugin file editor and select the Facebook for woocommerce plugin and edit the version comment on line 14 to match the version on line 52

    they must have missed this in the version bump from 3.3.2 to 3.3.3

    • This reply was modified 4 months, 4 weeks ago by purplepeddler.
    Plugin Support Marija

    (@marijastuntcoders)

    4 months, 4 weeks ago

    Hello @rummagerunner ,

    The issue has been addressed in the new release (v.3.3.4). The plugin update will go through without issues now.

    Thank you for your patience in dealing with this issue, please let us know if you have any further issues.

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    4 months, 3 weeks ago

    Hi,

    Since this issue was fixed with the latest plugin update, we will be marking it as resolved.

    Please feel free reach out again, should you have any further issues with the plugin, or the update.

    Kind regards,
    Marija

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.