same here – i’ve refreshed the token every day for hte past week
i’ve deactivated the plugin and reactivated it.
i’ve removed it from facebook, to re add it, for the same error message to happen again
Hi,
We are sorry for the inconvenience you have faced.
Please note that we have issue on this, we are working on fixing the issue, it will be fixed as soon as possible.
Thanks!
Have a nice day!
any idea how long this might take to be fixed?
many thanks
andy b
Apres plus d’une semaine, toujours pas de mise a jour d’annoncée !!! J’ai des clients qui râlent pour leur site. J’aimais cette extension, mais quelqu’un a t il une autre extension a me recommander pour faire le travail?
Dear users,
The problem has occurred after Facebook API changes and we are going with full refactoring now. The process is taking longer than expected, but we assume that the issue will be solved within the next 2 weeks.
I am very sorry for all the inconvenience caused.
Hi dear users,
I am happy to announce that the new fixed version is already released.
Please update the plugin, and check.
If the issue persists, please reauthenticate and then check again.
Perfect It’s Good. Thanksssssssssssss
Still doesn’t work for me. Deleted the plugin in WP and the Access Token in Facebook. Reinstalled everything and although the pluggin logged into Facebook and a new access token has been created (I can see it in the Business Integrations settings) the plugin still tells me there is an issue with the access token and asks me to re-authenticate.