Title: Facebook sync stuck
Last modified: June 13, 2023

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# Facebook sync stuck

 *  Resolved [ianbullshark](https://wordpress.org/support/users/iantabone/)
 * (@iantabone)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/facebook-sync-stuck/)
 * We noticed that a product was showing a discounted price on the Facebook shop,
   however on WooCommerce the price wasn’t discounted. I verified that the connection
   between the website and Facebook is setup correctly connected, and triggered 
   a manual sync of the products. Whilst the sync started off well, after syncing
   about 70 products, the number of products remaining stopped updating.

Viewing 1 replies (of 1 total)

 *  [Saif](https://wordpress.org/support/users/babylon1999/)
 * (@babylon1999)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/facebook-sync-stuck/#post-16824516)
 * Hello [@iantabone](https://wordpress.org/support/users/iantabone/),
   Thank you
   for reaching out!Can you please attach the following so we can get a better understanding
   of the issue?
    - A couple of uncut screenshots of the behaviour you’re encountering. You can
      use [Snipboard](https://snipboard.io/) or [Imgur](https://imgur.com/upload).
    - A copy of your site’s system status report. You can find it via WooCommerce
      > Status. Select “Get system report” and then “Copy for support”.  Once you’ve
      done that, paste it here in your response.
    - It’s also worth checking if there are any fatal error logs from WooCommerce
      > Status > Logs and choosing from the drop-down menu the `fatal-errors.log`
      option.
 * Look forward to hearing back from you. :‎)

Viewing 1 replies (of 1 total)

The topic ‘Facebook sync stuck’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Saif](https://wordpress.org/support/users/babylon1999/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/facebook-sync-stuck/#post-16824516)
 * Status: resolved