Support » Plugin: Social Share, Social Login and Social Comments Plugin - Super Socializer » Facebook Share Does Not Display correct thumbnails

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  • Plugin Author Heateor Support

    (@heateor)

    Hi,

    Sure, this happens when:
    1. Either Open Graph Meta Tags are not present in the HTML source of your website
    To fix it, you can install our Open Graph Meta Tags plugin https://wordpress.org/plugins/heateor-open-graph-meta-tags
    OR
    2. These are present but Open Graph Meta Tags cache needs to be cleared at Facebook’s end.
    To fix it, you need to enter the problematic webpage url (where you are facing issue with sharer not grabbing proper meta tags content) at following link:
    https://developers.facebook.com/tools/debug/og/object/
    and click Fetch new scrape information button. Now, you should be able to see proper content in sharing window at that webpage.
    You need to do this for all the webpages where you are facing this issue.
    P.S.: Our plugin mentioned above, clears Open Graph Meta Tags automatically, whenever you update/publish a post/page.

    Thread Starter silhouettemada

    (@silhouettemada)

    Thank you for your fast and very helpful reply 🙂
    Awesome!!!!!

    Plugin Author Heateor Support

    (@heateor)

    You’re welcome 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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