• Resolved AHAVision

    (@oresundsgruppen)


    Hi, I have created the FB Product Sets in the tab within the plugin ( version 2.3.5 )
    But the sets created in the plugin are not imported to facebook. What should I do to make the sets created in the plugin at the woocommerce site sync to facebook catalogue?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Tseten a11n

    (@tibetanitech)

    Hi @oresundsgruppen

    If I understand it correctly created your products from your WooCommerce site is not syncing with your Facebook – correct?

    Did you try to sync the product in Marketing > Facebook > Product sync manually?

    If it still doesn’t work, confirm if Facebook sync is enabled for the products, it should be Sync and show. You can check this from the products page. Here is a screenshot for reference:

    https://d.pr/i/JeB1bP
    Link to image: https://d.pr/i/JeB1bP

    If the behavior still exists, we recommend doing a conflict test to make sure this behavior is not caused by a conflict:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    Let us know how that goes!

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Facebook Sets’ is closed to new replies.