Hello,
Yes, it should auto-updated, if it’s not, please send link to the page with FB widget to support@richplugins.com to further investigate.
Thanks!
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Hi we have the pro version and reviews never refresh, i configured with one hour, empty the cache of the website but only one review is showing
Maybe it will be better if we work with our own facebook api and not widgetpack no ?
Hello Fouad,
The reviews in the Facebook plugin should updated according to the plugin’s cache setting. Please send to support@richplugins.com following information and I will tell when cache will evict:
1. Debug information from the Setting page of the plugin;
2. The shortcode, if you’re using it.
About ‘own facebook api’.
Unfortunately, it’s not possible, because the each application which work with Facebook Rating API should be approved by Facebook managers (manage_pages right Submission).
Thanks!
Sended by email, thank you
Thank you for support, the owner of the page has his publication limited to friends that why we do not see his review
Ok, thank you for inform!
