Support » Plugin: WordPress Social Login (Facebook, Google, Twitter) » Facebook restricted my website app for violations

  • Resolved angeljs

    (@angeljs)


    Facebook have restricted my website app as the Facebook login button isn’t the one they insist I should be using. Where in your plugin can I change it, please?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author miniOrange

    (@cyberlord92)

    Hi,

    Thank you for reaching out to us.

    We are not sure which Facebook button you are referring to.

    Can you please share your website URL with us at info@miniorange.com with the screenshot of the page where you have added the Facebook social login icon which will help us to point you in the right direction. Along with that, can you also send us the error message which you are getting from Facebook?

    Thanks.

    This is from Facebook:

    Thanks for working with me to fix your app,[app name] (AppId: **********).

    Your app is currently in violation of Facebook Platform Policy 8.3: Use a clearly branded “Login with Facebook” button and follow the Facebook Brand Guidelines.

    This can be fixed by taking a look at our guidelines regarding the clearly branded login button. The shape and dimensions in this logo are compliant with our policies. Currently, your Login button doesn’t properly reference Facebook.
    https://developers.facebook.com/docs/facebook-login/web/login-button

    Your Login button doesn’t properly reference Facebook. To fix this issue, you should always use our official SDK for Login. For more information on Login best practices, check out the Login section of our developer documents: https://developers.facebook.com/docs/facebook-login/best-practices#buttondesign.

    Please respond directly to this email after you have updated your app and we will do our best to assist you.

    Plugin Author miniOrange

    (@cyberlord92)

    Hi,

    We are creating the Facebook logo and button as per the Facebook policies. We are fixing this and we are going to publish it soon. Please stay tuned.

    Please contact us at info@miniorange.com for a beta version of the plugin.

    Thanks.

    Aw, that’s great, thanks 🙂

    theraimoveis

    (@theraimoveis)

    Olá, tenho o mesmo problema, será avisado aqui quando for atualizado?

    doby

    (@doby)

    Hi,
    the same problem…

    Facebook Policy Warning for App: ewa (1012181322502661)
    …………………..
    Please make the requested changes by 2019-04-23 at 12:00 PST.

    Thank you.

    Miroslav

    angeljs

    (@angeljs)

    The ability for users to upload their own buttons would be a good feature.

    Plugin Author miniOrange

    (@cyberlord92)

    Hi,

    This problem has been fixed. However, publishing this will take some time. We will notify here once we publish the plugin.

    Please contact us at info@miniorange.com for a beta version of the plugin.

    Thanks.

    Plugin Author miniOrange

    (@cyberlord92)

    Hi @angeljs,

    Thank you for your suggestion.

    We are adding that feature also.

    Thanks.

    • This reply was modified 7 months ago by miniOrange.
    sumonahmmed

    (@sumonahmmed)

    I also Facing the same problem;
    “Facebook logo used on your website is not compliant. Do follow the Facebook Brand Guidelines: https://www.facebookbrand.com/ and use the Facebook brand assets that is provided and update it on your website.”

    Please fix the issue as soon as possible.

    Thanks in Advance

    Plugin Author miniOrange

    (@cyberlord92)

    Hi,

    We have fixed this issue in the latest version – 7.2.2

    Please update to the latest version and if you need any further help, Please email us at info@miniorange.com.

    Thanks.

    That’s great, thank you very much! 🙂

Viewing 12 replies - 1 through 12 (of 12 total)
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