Support » Plugin: Product Feed PRO for WooCommerce » Facebook remarketing

  • Resolved SineMetu

    (@sinemetu)


    Hi,

    Content_ids
    Contents
    Content_type

    these 3 values facebook wants for remarkating. How to set them up properly in the feed?

    Thanks

Viewing 15 replies - 1 through 15 (of 22 total)
  • Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    Hi sinemetu,

    You need to make sure that the ID’s you fill in the g:id field of your product feed matches with the ID’s in the remarketing content_ids. Also, for variable products make sure to leave the item_group_id in the feed (the plugin does so automatically), it is an indicator to Facebook that the type is a grouped product.

    That should be all to take into account for your feed.

    All the best,
    Eva

    Hi,
    glad that was a quick response, as I´m bit struggling with it right now.

    Which of the values should I choose: https://www.dropbox.com/h?preview=FB+id.jpg ?

    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    You dropbox URL is not working?

    Ok, let´s start from this point 🙂

    Here´s Facebook warning : https://ibb.co/VtYxFys

    Here´s my Feed : https://ibb.co/72GMfcp

    Here in facebook product catalogue I can see: https://ibb.co/HTBYs3t

    1. I don´t understand why Facebook says they are not matching, while the actually do match to me.

    2. I have decided to make two values (just in case) dedicate to CONTENT_IDS , which is the correct version?

    thanks.

    • This reply was modified 4 months, 1 week ago by SineMetu.
    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    Thanks for the detailed explanation 🙂

    The g:id field containing the wc_post_id_162050 is the correct one. Facebook should be able to match the ID’s so I am surprised too they are still showing this notification. Not sure when and if you made recent changes to the values in the g:id field, if so, then it might take some time for Facebook to pick-up on them.

    If the notification is not gone in a couple of days I suggest you reach out to support of Facebook.

    All the best,
    Eva

    Hi,

    I have fixed the issue 🙂

    One more think, what values should be filled here: https://ibb.co/3zSdqYf

    thanks

    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    Hi,

    To be honest I don’t know. I don’t know where that screenshot is from nor can I read the language.

    Best,
    Eva

    Hi,
    ok, it´s partly czech language 🙂

    I try to ask differrent way; I´m setting up facebook pixel for remarketing. Products have the formats as wc_post_id_XXXXX (numbers)

    I don´t know what value set to : content_ids:

    <script>
    fbq(‘track’, ‘ViewContent’, {
    currency: ‘CZK’,
    content_ids: ”,
    content_type: ‘product’,
    });
    </script>

    If you would know, would be great, otherwise no worries.

    Thanks

    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    The content_ids part need to contain the wc_post_id_XXXXX (numbers). The wc_post_id_XXXXX (numbers) should match the wc_post_id_XXXXX (numbers) you used in your product feed.

    Best,
    Eva

    thanks.

    One more question and we will be there I think.

    What number value has to be set instead of XXXXX format: wc_post_id_XXXXX ?

    There are products with: wc_post_id_005001, wc_post_id_70002, wc_post_id_102034, …

    What universal format value should I use then?

    thank.

    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    It should be the productID but our plugin automatically puts that in, that is not something you need to worry about. Just make sure you are using this field mapping:

    https://www.dropbox.com/s/1j8rhlidd4usiwq/wc_post_id.png?dl=0

    Best,
    Eva

    Yep, that´s the value I have used.

    1. If I leave it blank in the code: https://ibb.co/jhRFkcL then in front I´m getting this message https://ibb.co/NjzCgwd. So, it´s not matching.

    2. If I add ID of product to the code: https://ibb.co/N6pcsW7 then it´s pairing with catalogue https://ibb.co/Ht5z4Jj. This case is obviously wrong, as it covers just one product…

    So what has to be written here in the code: content_ids: ‘[“”]’,

    thanks.

    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    You need to use option 2 but it needs to be dynamically obviously. So for every product page the “wc_post_id_XXXX” needs to change. The XXXX needs to be the unique product ID for the specific product.

    Best,
    Eva

    So what´s the dynamic value that should be filled in the:

    content_ids: ‘[“”]’, ?

    It has to be one value, that dynamically covers all products.

    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    That is not possible, in your Facebook remarketing code each product needs to have a unique content_ids so Facebook can build an audience for each of your products.

    “wc_post_id_XXXX”. The XXXX needs to be different for every product on your site.

Viewing 15 replies - 1 through 15 (of 22 total)
  • You must be logged in to reply to this topic.