Support » Plugin: Jetpack by » Facebook Post Shared Link Thumbnails in News Feed Timeline

  • Resolved Crespo



    I’m going crazy about this issue, since weeks ago i’m trying to get in facebook main news feed the big/new format for news.

    If i post to my fan page test (Venezuela Indignada) in the timeline, the news look great, you can check:

    The trouble is right here in news feed, as you can see, the image is too small (90×90 px):

    I would like to get the right setup and see my posts like these posts:

    All my featured images have more than 200×200. I tested featured images from 630×420, 660×346, 700×366, 800×420, 900×600, 1200×630 and 1200×675 px and i still getting the same 90×90 thumbnail in the main news feed,

    so the news don’t help me to get more engagement as the new post format.

    You can check the media size that i setup in WordPress:

    This is the only active plugin that i have enabled:

    I have the WordPress 3.7.1 and i’m using the WordPress twelve theme, could you help me to identify what’s going wrong to get the new post format?

    Some image size i take from this URL where explain what you need to do, but it doesn’t work for me:

    Thanks in advance for any help that you can give me,

    Really thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jeremy Herve


    Jetpack Mechanic 🚀

    When you share a post on Facebook, or when Jetpack Publicize publishes a post to your Facebook page, Facebook crawls the page and looks for Open Graph meta tags in the head to build a complete post preview (with an image, title, description, …).

    Jetpack automatically adds these meta tags to your site for you, but only if you activate the Sharing module, or the Publicize module.
    Could you try to activate one of these 2 modules?

    Once you’ve done so, you can see what Facebook sees by entering one of your posts’ URLs in Facebook Debugger:

    Once you’ve activated one of the modules, your media settings won’t matter as Jetpack will use the original image you’ve uploaded, since it’s the largest version of that image.
    I would consequently recommend using very large images as Featured Images in your posts.

    I hope this helps.

    Hello Jeremmy,

    Thanks for your quick answer,

    I had enabled the Publicized module and i setup my fan page to get access to publish everytime that i publish a new post,

    The images that i used have more than 800×600 px, usually i use 1200×675 as facebook recommends, and i get the same small picture on news feed like this:

    I would like to see the pictures and post scheme like this:

    Could you help me?

    Thanks in advance for your help!

    Plugin Contributor Jeremy Herve


    Jetpack Mechanic 🚀

    I checked your site again, and the post you used an example here:

    You seem to be using another plugin, the official Facebook plugin, to manage Open Graph tags now. As a result, Jetpack stopped adding its own Open Graph meta tags and doesn’t have any control over the look of your posts on Facebook anymore.
    If you keep experiencing issues, I would recommend contacting the Facebook plugin authors here:

    It’s also worth noting that Facebook doesn’t display large post thumbnails everywhere. Your screenshot shows 2 different views: the first one is a custom list view where large post thumbnails may not be displayed (the image at the bottom of the screenshot is different since it’s an image that was uploaded to Facebook, and not a shared link).
    The second one is the general newsfeed view, where large thumbnails are usually used when available.
    If this is not 100% clear, the Facebook folks should be able to clarify things for you.

Viewing 3 replies - 1 through 3 (of 3 total)
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