Support » Plugin: Social Share Buttons by Supsystic » Facebook Not Opening on app

  • Resolved kasidya

    (@kasidya)


    Hi, this plugin is awesome! Thanks a ton for creating it. I’ve been using it on my website with the Gallery plugin by suspsystic’ for a while now and have to say that they both work great together.

    I just have one issue with it. On mobile, when someone tries to click on the Facebook share button, it opens the link m.facebook.com on the browser, rather than opening the app. It works fine with the Twitter share and Whatsapp (it opens both their apps) but it opens the mobile link for Facebook.

    Any help would be appreciated. Looking forward to hearing from you!

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  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @kasidya
    Thank you for contacting us regarding your question!

    Yes. We will make this feature.
    In the next version, the application will open instead of the mobile version site. I’ll let you know when we release the fix.

    Plugin Author supsystic

    (@supsysticcom)

    Hello, @kasidya
    We have studied this option. This is a Facebook application problem — which does not track browser clicks and link associations with your application.
    Newer iOS versions, starting at iOS 9.2, require a Universal Link.
    That is, now only iOS 9.2 picks up the facebook app itself and if the application is installed, it redirects to the application. If not – opens the usual link in the safari.

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