Title: Facebook Messenger Error
Last modified: November 9, 2019

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# Facebook Messenger Error

 *  [lb80](https://wordpress.org/support/users/lb80/)
 * (@lb80)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/facebook-messenger-error/)
 * I’ve installed the plug in and clicked on get started and edit customer chat,
   completed it and it says code has been applied to your website and the enabled
   button in active but when i click the messenger button it takes me to FB sign
   in then says ‘sorry something went wrong, we are working on getting it fixed.
   Can someone please tell me where I’m going wrong? thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffacebook-messenger-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [glenchao](https://wordpress.org/support/users/glenchao/)
 * (@glenchao)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/facebook-messenger-error/#post-12221764)
 * I have the same problem. I’ve tried re-setting up and re-activating the plugin.
   Nothing helps. Looks like facebook has abandoned the plugin

Viewing 1 replies (of 1 total)

The topic ‘Facebook Messenger Error’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [glenchao](https://wordpress.org/support/users/glenchao/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/facebook-messenger-error/#post-12221764)
 * Status: not resolved