Support » Plugin: Social Sharing Plugin - Sassy Social Share » Facebook Messenger error on mobile

  • Resolved stfa76



    The following test was performed on an iOS (iPhone) : when cliking the “Facebook Messenger” button (the standard button or the floating one), a new browser page opens to launch Facebook and the following error message is displayed : “This dialog box is not available on this device”.

    There’s no such issue with the “Facebook” button which opens a sharing dialog box without any error inside the browser while the twitter button directly opens the proper application on my iPhone.

    This issue happens on every page, not only the one I’m referring to in this topic.

    Can you look into this issue please ?
    Thank you very much.

    And Merry Christmas 😉

    Best regards,

    The page I need help with: [log in to see the link]

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Viewing 7 replies - 1 through 7 (of 7 total)
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