Support » Plugin: Front End Users » facebook login not returning correctly

  • Resolved ruferto

    (@ruferto)


    the facebook login button itself works (oauth goes through, its in my apps), but the plugin is outputting “Login failed – incorrect username or password
    If you signed up using an external login, you can use the links below to log in.” every time after when i click on the facebook login button.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Hi ruferto,

    Have you tried the Twitter login option? If so, does it work? Also, are you having any problems with the regular logging in?

    Could you please provide a link to your site, so we could take a look?

    Thank you

    Thread Starter ruferto

    (@ruferto)

    twitter gives a similar result.
    on twitter’s side it looks like its authenticated, but it prints out that it failed.
    you can try here
    http://clickncook.staging.wpengine.com/loginregister/
    demo : 86b3bf

    Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Thank you for the link. Maybe it’s just the message that is incorrect and you are actually logged in. The information definitely goes through Facebook and your site gets listed as one of the apps to which the Facebook account has been authorized. Do you have a page with restricted content that you can go to, to see if that is the case? If not, please create one and check.

    Thread Starter ruferto

    (@ruferto)

    the restricted tag does not show them as logged in. i did some poking around it looks like while the api for fb/twitter successfully authenticates, the user is never added to the feup_user_table so when it looks up the fb/twitter id there it can’t find it

    Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Hi ruferto,

    Just to make sure, did the user account with which you are trying to log in using Facebook complete the registration form? The Facebook integration/features of our plugin doesn’t replace the need to register normally. It’s more of an add-on that allows you to log in with Facebook only after you’ve successfully completed the registration. If you check the box for Facebook for the “Login Options”, you’ll see that there is now a Facebook login button on the registration form. Clicking this will connect your Facebook account, but, as you’ll see, the registration form will still be there, and it still needs to be filled out. After successfully registering this way, then, in the future, you’ll be able to log in with just the Facebook button.

    Thread Starter ruferto

    (@ruferto)

    no, other login flows i’ve seen have been an either-or type scenario. i didn’t realize the form had to be filled out as well

Viewing 6 replies - 1 through 6 (of 6 total)
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