WordPress.org

Forums

Jetpack by WordPress.com
[resolved] Facebook Likes stopped counting with shares (6 posts)

  1. waffenss
    Member
    Posted 2 years ago #

    Was away for a few days made a post yesterday noticed it stopped counting the number of likes along with shares, been liked over 10 times and shared im not sure how many count still setting at 1.

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    Could you check the number of shares and Likes registered by Facebook, like so:

    http://api.facebook.com/restserver.php?method=links.getStats&urls=http://google.com

    The sharing buttons should display the total_count number.

  3. waffenss
    Member
    Posted 2 years ago #

    Showing 1 share from when I posted yesterday and 0 likes, there are approx 9+ likes on facebook

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    If the Likes are not recorded by Facebook, there isn't much we can do I'm afraid.

    if you keep experiencing issues with Likes and share counts, you can report the issue to Facebook here:
    https://developers.facebook.com/support/

  5. waffenss
    Member
    Posted 2 years ago #

    Anything that would make the issue just start appearing after working since i have had Jetpack running?

    I just made a new post will see what happens through the day.

  6. waffenss
    Member
    Posted 2 years ago #

    New post is taking count already must of been a fluke i hope!

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Jetpack by WordPress.com
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic