Title: Facebook Like button: error
Last modified: August 21, 2016

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# Facebook Like button: error

 *  Resolved [alexd](https://wordpress.org/support/users/annediam/)
 * (@annediam)
 * [12 years ago](https://wordpress.org/support/topic/facebook-like-button-error-1/)
 * Hey guys,
 * I’ve been experiencing problems with the facebook Like button for days – it is
   not displaying or shows “error” – in Chrome, Firefox and IE.
    See for example
   here: [http://alexandria-translation-resources.com/product/reden-ist-silber-klaren-ist-gold-mittwochs/](http://alexandria-translation-resources.com/product/reden-ist-silber-klaren-ist-gold-mittwochs/)
 * Anyone else having the same issue?
    Thanks!
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * (@kraftbj)
 * Code Wrangler
 * [11 years, 12 months ago](https://wordpress.org/support/topic/facebook-like-button-error-1/#post-4913517)
 * Howdy,
 * It looks like the URL for your page isn’t being passed to Facebook, which is 
   what it is erroring out. Do you have any caching plugins installed that you could
   clear the cache on?
 * Likewise, could you try with all other plugins disabled for a quick second? In
   addition to that page, are there others that are failing? I checked a couple 
   of other pages and they seemed to work as expected.
 * Cheers!
 *  Thread Starter [alexd](https://wordpress.org/support/users/annediam/)
 * (@annediam)
 * [11 years, 12 months ago](https://wordpress.org/support/topic/facebook-like-button-error-1/#post-4913564)
 * Howdy,
 * Thanks for the reply!
    It seems to affect only older pages/posts or products:
   newly creates ones are working just fine. For example this page [http://alexandria-translation-resources.com/resources-for-translation-providers/glossaries/concrete-technology-glossaries/](http://alexandria-translation-resources.com/resources-for-translation-providers/glossaries/concrete-technology-glossaries/)
   was created last week and the FB button showed straight away.
 * With all other plugins deactivated, the button was back everywhere though, once
   reactivated it’s gone again (for example [http://alexandria-translation-resources.com/product/medical-translation-102-ema-templates/](http://alexandria-translation-resources.com/product/medical-translation-102-ema-templates/))
 * Do I need to install a caching plugin, or…?
 * Thanks a lot! 🙂
    Anne
 *  Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * (@kraftbj)
 * Code Wrangler
 * [11 years, 12 months ago](https://wordpress.org/support/topic/facebook-like-button-error-1/#post-4913570)
 * If it worked with all other plugins deactivated, I’d switch them all (except 
   Jetpack) off again, then activate them one at a time until it disappears. Whichever
   was the last plugin activated is conflicting in some way.
 * Which plugin is it? it may be something that Jetpack should change, or the other
   plugin, or a plugin that you could use something else instead of to avoid the
   issue.
 * Thanks! Cheers!
 *  Thread Starter [alexd](https://wordpress.org/support/users/annediam/)
 * (@annediam)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/facebook-like-button-error-1/#post-4913603)
 * Hi Brandon,
 * Sorry for the belated reply – and thanks for yours!
    I confess I did not deactivate
   all plugins again – I have an e-commerce website running with Woocommerce and
   the first time I deactivated all plugins, I did not realize this would undo all
   settings – people could not download their purchases anymore :p
 * But you were a great help with the last plugin installed hint – and it was the
   culprit indeed. It was the plugin “shortlinks for Jetpack sharing buttons” – 
   [http://wordpress.org/plugins/jetpack-shortlinks-for-sharing-buttons/](http://wordpress.org/plugins/jetpack-shortlinks-for-sharing-buttons/)
   
   I deactivated it, et voilà…
 * Thanks and cheers! 😉
 *  Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * (@kraftbj)
 * Code Wrangler
 * [11 years, 11 months ago](https://wordpress.org/support/topic/facebook-like-button-error-1/#post-4913618)
 * Thanks for letting me know which plugin caused the headaches. I’ll check it out.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Facebook Like button: error’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/facebook-like-button-error-1/#post-4913618)
 * Status: resolved