Support » Plugin: WPSSO Ridiculously Responsive Social Sharing Buttons (RRSSB) » Facebook groups not being picked up

  • Resolved Richard Foley

    (@richardfoley)


    hi JSM,

    I’m always pleased to use your WPSSO plugin, it’s an excellent tool.

    Just recently I’ve found the Facebook sharing is not picking up groups in the sharing popup. This means I’m restricted to posting only to my FB feed. What happens is I click to share to FB, the popup pops-up and shows the select list “Share to…” where the options are:

    • Newsfeed
    • Friend’s Timeline
    • Group
    • Event
    • etc.

    Usually, when selecting “Group”, there is a slight delay and a newline opens with a selection popup of appropriate (my) groups to share to. Not anymore :\

    I’m using RRSSB Version 5.7.0.

    Is this a known issue with WPSSO, or maybe it’s something on the FB end, or maybe it’s just having a bad day? Thanks for any feedback you may have.

    R.

Viewing 1 replies (of 1 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    The WPSSO RRSSB share button popup loads the Facebook sharer webpage (https://www.facebook.com/sharer/sharer.php) which is offered by Facebook, not WPSSO RRSSB. You can try using a different web browser, disabling any ad blockers you may be using, and/or contacting Facebook to report an issue with their sharer webpage.

    js.

Viewing 1 replies (of 1 total)
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