Title: Facebook For WordPress Not Installing
Last modified: March 3, 2022

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# Facebook For WordPress Not Installing

 *  Resolved [harryjaxx](https://wordpress.org/support/users/harryjaxx/)
 * (@harryjaxx)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/facebook-for-wordpress-not-installing/)
 * Facebook for WordPress not installing after many tries, I have changed the wc_facebook_external_business_id
   up to 3 times now I still get the error after retrying the process. I even created
   a new business manager account and I still got the error message
 * > “Something went wrong when connecting to facebook!
   >  Could not retrieve Facebook
   > Business Extension System User”

Viewing 1 replies (of 1 total)

 *  [nicw.a11n](https://wordpress.org/support/users/nicw/)
 * (@nicw)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/facebook-for-wordpress-not-installing/#post-15424728)
 * Hi [@harryjaxx](https://wordpress.org/support/users/harryjaxx/)
 * I’m sorry to hear you are having difficulty connecting with Facebook. This is
   an error a number of people have received recently, and we are working with Facebook
   to figure out what is causing the problem.
 * Please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket).
   You may need to create an account before you can access that page.
 * Please include a link to this forum thread, so that we can keep track of what’s
   already been done.
 * We will be able to help you further there.

Viewing 1 replies (of 1 total)

The topic ‘Facebook For WordPress Not Installing’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [nicw.a11n](https://wordpress.org/support/users/nicw/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/facebook-for-wordpress-not-installing/#post-15424728)
 * Status: resolved