Support » Plugin: WooCommerce » Facebook for WooCommerce Syncs, but Items Show “Not Published” or “Rejected”

  • Resolved jrothra

    (@jrothra)


    Store on FB: https://www.facebook.com/johnrothrastore/shop/

    Versions
    WordPress: 4.9.8
    WooCommerce: 3.4.4
    Facebook for WC: 1.9.5

    Problem
    On the FB store, all the products show either “Not published” or “Rejected.” Some are missing their images, too. Regardless, they all have this notice: “People cannot currently see this product because you haven’t selected it for sale on Facebook.”

    However, every one of them was selected for sale on FB.

    I’ll provide screen shots since non-admins can’t see the products.

    This wasn’t happening before, and I couldn’t tell you when it started. I tried re-syncing, and it says it was 100% successful. However, it wasn’t.

    Anyone else have this problem and fixed it?

    Screen shot 1: Missing products
    Screen shot 2: Product notice
    Screen shot 3: Marked for sale on FB

    The page I need help with: [log in to see the link]

Viewing 4 replies - 31 through 34 (of 34 total)
  • @chucklebum0205 solution worked for me as a temporary fix. Thanks.

    Quick question…

    Do I have to setup Facebook Business Contact Manager for the Facebook for Woocommerce plugin to work?

    I have installed the plugin, and I go to the Woocommerce/Settings/Integration tab, click To Setup Faceboo shop, and it simply opens my Facebook page in a new window. There’s nothing to do after that.

    Have I missed a step?

    Hi,

    Whether the plugin ‘Facebook For WooCommerce’ is compatible with WordPress v5.2.2 and PHP v7.3. Kindly help us in this regard.

    Thank you, have a nice day.

    Joe

    (@joecrash)

    Thank you very much @chucklebum0205 . kudos for you. it worked 😀

    However: When I try to click on a product in the facebook shop, the pop up opens and closes again. Also in private mode.
    Do you have an idea?

    regards, Joe

Viewing 4 replies - 31 through 34 (of 34 total)
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