Facebook for WooCommerce error: (#100) Missing Permission
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I cant sync product from last night. this problem happens after disable and enable the plugin. In product edit page it shows Facebook for WooCommerce error: (#100) Missing Permission after clicking on update. I tired disconnect and reconnect but issue is same.
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Hi,
For better assistance, can you head to Marketing > Facebook go to the Connection tab, and be sure the debug setting is enabled? Then please go to the product edit page, and repeat the action that is causing the problem, i.e. click on update.
Can you head to WooCommerce > System Status > Logs and paste here the logs if any other error is being displayed, please be sure to
redact
any sensitive information such as user’s email addresses, names, etc.Let us know what you find.
here it is
06-21-2022 @ 16:35:01 - Request uri: https://graph.facebook.com/v12.0/catalog:337901797054976:U0RGRkctNDU3NDU3NDQ0NTVfOTI1MjM=/?fields=id,product_group{id} timeout: 500 06-21-2022 @ 16:35:01 - Response code: 400 message: Bad Request body: {"error":{"message":"(#100) Could not find Product Item for catalog id 337901797054976, retailer id SDFFG-45745744455_92523","type":"OAuthException","code":100,"fbtrace_id":"AeKUvLxmz3a0axpfQUoZCt7"}} 06-21-2022 @ 16:35:01 - Request uri: https://graph.facebook.com/v12.0/337901797054976/product_groups body: Array ( [retailer_id] => SDFFG-45745744455_92523 ) timeout: 500 method: POST 06-21-2022 @ 16:35:01 - Response code: 400 message: Bad Request body: {"error":{"message":"(#100) Missing Permission","type":"OAuthException","code":100,"fbtrace_id":"A_PyKaBuHVhtBD7iVjkeH_y"}} 06-21-2022 @ 16:35:01 - (#100) Missing Permission 06-21-2022 @ 16:35:01 - {"headers":{},"body":"{\"error\":{\"message\":\"(#100) Missing Permission\",\"type\":\"OAuthException\",\"code\":100,\"fbtrace_id\":\"A_PyKaBuHVhtBD7iVjkeH_y\"}}","response":{"code":400,"message":"Bad Request"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} 06-21-2022 @ 16:35:01 - Request uri: https://graph.facebook.com/v12.0/715106909000837/log_events body: Array ( [message] => {"message":"Non-200 error code from FB","object":{"result":{"headers":{},"body":"{\"error\":{\"message\":\"(#100) Missing Permission\",\"type\":\"OAuthException\",\"code\":100,\"fbtrace_id\":\"A_PyKaBuHVhtBD7iVjkeH_y\"}}","response":{"code":400,"message":"Bad Request"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}},"data":{"retailer_id":"SDFFG-45745744455_92523"},"plugin_version":"2.6.16","php_version":"7.4.30"}} [error] => 1 ) timeout: 500 method: POST 06-21-2022 @ 16:35:01 - Response code: 400 message: Bad Request body: {"error":{"message":"Unsupported post request. Object with ID '715106909000837' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https:\/\/developers.facebook.com\/docs\/graph-api","type":"GraphMethodException","code":100,"error_subcode":33,"fbtrace_id":"AkKJZ-AmL6TkSTuw68QGFA6"}} 06-21-2022 @ 16:35:06 - Request uri: https://graph.facebook.com/v12.0/715106909000837/log_events body: Array ( [message] => {"message":"(#100) Missing Permission","object":{"plugin_version":"2.6.16","php_version":"7.4.30"}} [error] => 1 ) timeout: 500 method: POST 06-21-2022 @ 16:35:06 - Response code: 400 message: Bad Request body: {"error":{"message":"Unsupported post request. Object with ID '715106909000837' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https:\/\/developers.facebook.com\/docs\/graph-api","type":"GraphMethodException","code":100,"error_subcode":33,"fbtrace_id":"Aoq8yD0QWMJORtoImlTA4DC"}} 06-21-2022 @ 16:35:06 - Request uri: https://graph.facebook.com/v12.0/catalog:337901797054976:U0RGRkctNDU3NDU3NDQ0NTVfOTI1MjM=/?fields=id,product_group{id} timeout: 500 06-21-2022 @ 16:35:06 - Response code: 400 message: Bad Request body: {"error":{"message":"(#100) Could not find Product Item for catalog id 337901797054976, retailer id SDFFG-45745744455_92523","type":"OAuthException","code":100,"fbtrace_id":"AAoQEuB79gzCz4oRsqROsPy"}}
Hi there!
A 400 error means that the request is incorrect or corrupt, and the server can’t understand it.
To get an idea of how your site is configured, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Looking forward to hearing from you!
- This reply was modified 2 years, 3 months ago by Summer M.a11n.
Here it is ….
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I got the exact same issue, and I cannot update the product in my facebook shop page. 🙁
My problem solved after uninstall and reconnect the WooCommerce Integration app from business manager.
-Navigate to https://business.facebook.com/latest/business_app_store/
-Select the WooCommerce Integration and click on Manage
-Uninstall
-Now connect WooCommerce Integration app.More info: https://github.com/woocommerce/facebook-for-woocommerce/issues/2148#issuecomment-1134605655
Hi there!
@nickjanfpl Sorry to see you’re encountering this issue as well, if you’d like to open up a ticket for your issue we’ll be more than happy to investigate.
@rifatspir I’m very glad to see you were able to get this issue sorted out and really appreciate you sharing the steps you took to reach a resolution.
I’ll go ahead and mark this as resolved for now but please do let us know if we can be of further assistance.
@rifatspir your solution didn’t quite work for me, but close. I could not uninstall the WooCommerce for facebook through the link. I clicked on the uninstall menu, but nothing happenned.
Instead, I have to go to the Marketing > Facebook.
– Click on the blue Manage Connection button
– When the WooCommerce Integration shows up, click on the three dots on the right and Uninstall.
– Reinstall through the link you provided: https://business.facebook.com/latest/business_app_store/
– Then when I tried to update my product, a WordPress notification said my connection to facebook is no longer valid, so I reconnect again through the link in the notification. Even though in the end it says “Could not retrieve Facebook Business Extension System User”, but it still works.@snaacks thank you for your reply, but I think for now it is solved, as all facebook and instagram. Please help to submit the feedback the plugin developers as I see a lot of issues being reported, and it is still not “tested to work” on the latest WordPress version. Thank you.
Hi @nickjanfpl ,
Per the forum rules, a separate thread is reqiured for issues on different sites. Can you please start a thread instead of replying on @rifatspir ‘s thread? We’ll be happy to help you on your thread.
Hi i am having Issues with my Facebook for Woocommerce, it shows error #100 Facebook for WooCommerce error: (#100) Missing Permission, it Just started today: I dont want to uninstall the plugin what should i do
Hi @osayimwense1 ,
Per the forum rules, a separate thread is reqiured for issues on different sites. Can you please start a thread instead of replying on @rifatspir ‘s thread? We’ll be happy to help you on your thread.
- The topic ‘Facebook for WooCommerce error: (#100) Missing Permission’ is closed to new replies.