Support » Plugin: 10WebSocial » Facebook feeds aren’t updating

  • Resolved liqidinc

    (@liqidinc)


    The Facebook feeds are over a week old. When attempting to change settings, I receive the error : (#4) Application request limit reached.
    The App ID & Secret question are already set.

    Please assist.

    Server Settings

    Operating System: Linux (64)
    PHP Version: 7.1.18
    Server: Apache
    MySQL Version: 5.5.60-0+deb7u1-log
    SQL Mode: Not set
    PHP Allow URL fopen: On
    PHP Max Upload Size: 64M
    PCRE Backtracking Limit: 1000000
    PHP Max Post Size: 64M
    PHP Max Script Execute Time: 50000
    PHP Memory Limit: 256M
    Memory usage: 54.48 MByte
    PHP Exif support: Yes (V7.1.)
    PHP IPTC support: Yes
    PHP XML support: Yes

    Graphic Library

    GD Version: bundled (2.1.0 compatible)
    FreeType Support: Yes
    FreeType Linkage: with freetype
    GIF Read Support: Yes
    GIF Create Support: Yes
    JPEG Support: Yes
    PNG Support: Yes
    WBMP Support: Yes
    XPM Support: No
    XBM Support: Yes
    WebP Support: No
    JIS-mapped Japanese Font Support: No

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    Hi,

    Could you please make sure that after adding the plugin you follow the steps in the URL.
    Please note that you should be the creator of the Facebook page (not the administrator added by someone else).

    Please also before saving the feed follow the steps in this video guide.
    Edit the plugin from Plugins / Editor, change the version of the plugin: in the line define (‘FFWD_VERSION’,”5.0.38″) please write 5.0.35. Then deactivate/activate the plugin and try to save the feed again. After saving the feed successfully, please change the version to 5.0.38.

    Thanks. Have a nice day.

    Same problem.

    in the editor page i don’t have that line. i have this stuff:

    if(! defined( ‘FFWD_VERSION’ ) ){
    define (‘FFWD_VERSION’,”1.0.38″);
    }

    i applyed your guide, no changes.

    • This reply was modified 4 years, 4 months ago by Ponzio Pilato.

    PS: i tryed to do it with a non “creator admin” admin account, disabling the app. with that, the error message at the feed save changes from “error : (#4) Application request limit reached.” to “error : problem with save FB feed.”

    ALSO

    i have the same problem on other 2 websites. then, there is something doesn’t work here.

    Thread Starter liqidinc

    (@liqidinc)

    I’ve deactived and reactivated the plugin but did not see the line of code either

    Same problem.

    Plugin Contributor WD Support

    (@wdsupport)

    Hi,

    We are terribly sorry for the inconvenience.

    Could we have a closer look at the described issues? Please contact our support team using the following email address: support@web-dorado.com

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

    Resolved! i basically unistalled the plugin by wordpress page instead by your plugin option page. unistall from there and install again resolved the problem.
    Thank you!

    • This reply was modified 4 years, 3 months ago by Ponzio Pilato.
Viewing 7 replies - 1 through 7 (of 7 total)
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