Facebook Feed: Unable to Show Posts

  • Resolved sensarchux

    (@sensarchux)


    9 years, 1 month ago

    Unable to display Facebook posts.
    Error: Server configuration issue
    Please refer to our Error Message Reference.

    I’m pretty sure I have everything configured correctly (Using my own key) and tested it as well, I cannot figure this problem out. The only thing that could be a problem is the PHP difference. Any solutions to my problem D:?

    ## SITE/SERVER INFO: ##
    Site URL: Websitehere
    Home URL: Websitehere
    WordPress Version: 4.1.1
    PHP Version: 5.2.17 >>This is the only difference<< D:
    Web Server Info: Apache
    PHP allow_url_fopen: Yes
    PHP cURL: Yes
    JSON: Yes
    SSL Stream: Yes

    ## PLUGIN SETTINGS: ##
    Use own Access Token: on
    Access Token: 0391230|4918249129124812 (Sumfin like this! ;p
    Page ID: namehere (Correctly set /name)
    Page Type: page
    Number of Posts: 5
    Post Limit: 15
    Show Posts by: me
    Cache Time: 1
    Cache Unit: minutes
    Locale: en_US
    Timezone: America/Dawson_Creek

    ## FACEBOOK API RESPONSE: ##
    <Nothing> D:!

    https://wordpress.org/plugins/custom-facebook-feed/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author smashballoon

    (@smashballoon)

    9 years, 1 month ago

    Hey ,

    Does your Facebook ID work in our demo?

    If so, then based on your System Info it looks like your site is unable to connect to the Facebook API, most likely because of a security setting on your web server which is blocking the connection. Refer to this FAQ for more information and potential solutions.

    If your ID doesn’t work in the demo then it’s most likely an issue with your Facebook page itself, or a setting you have applied to it. If you can tell me the ID that you’re using then I can tell you what the issue is with it.

    I hope you had a good weekend!

    John

    Thread Starter sensarchux

    (@sensarchux)

    9 years ago

    Contacted my host and got this reply:

    “Curl is enable on but curl SSL is not enabled for your hosting plan.

    So you won’t be able to connect to any host using curl SSL like graph.facebook.com, Paypal IPN, shopping cart, etc”

    —
    Thanks for the help, I’ll simply move to a new host to get things functioning.

    Plugin Author smashballoon

    (@smashballoon)

    9 years ago

    No problem, happy to help. Just let me know if I can be of assistance again in the future.

    John

Viewing 3 replies - 1 through 3 (of 3 total)
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