Support » Plugin: Facebook Stream » Facebook Feed isn’t showing anymore

  • Dear,

    I’m having problems with this plugin. Since a few days, my Facebook stream isn’t showing anymore on my website. Can you please help me on this?
    It is the most importent feature on my clients website…

    this is the website: new.sintkruis.be

    Thank you for you quick respons!

    Best regards,
    B

    • This topic was modified 3 years, 11 months ago by preeparee.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ivan M

    (@ivanm89)

    Hello,

    Can you please contact me privately using this contact form: http://wp-resources.com/support/ and send a shortcode that you are using to display stream.

    Recently one other user contacted us about issue with images that are not visible anymore, it seems like facebook did some changes in API, so I have to take a deeper look.

    Thanks

    Thread Starter preeparee

    (@preeparee)

    Good morning,

    thank you for your reply.
    I have sent you the shortcode through the contact form.

    Thank you for your help!

    best,
    B

    Plugin Author Ivan M

    (@ivanm89)

    Hello everyone,

    There was an issue in generating access token. This is fixed, and update should solve the problem. In case if you still can’t see the stream you should clean cache folder.

    Also, you can clean up cache by doing any small modification on shortcode, for example changing padding by one pixel or something similar. Basically if this is your shortcode

    [facebook-stream limit=”23″ only_owners_posts=”1″ cols=”1″ theme=”white” padding=”10″ margin_bottom=”50″ fb_page_id=”YOURPAGE” hide_no_media=”1″]

    just change it to

    [facebook-stream limit=”23″ only_owners_posts=”1″ cols=”1″ theme=”white” padding=”10″ margin_bottom=”51” fb_page_id=”Znanost.hr” hide_no_media=”1″]

    and cache will be cleaned. Then you can revert margin back as it was.

Viewing 3 replies - 1 through 3 (of 3 total)
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