Facebook Feed Error “Extra Content at the end of the document”

  • Resolved Sergio

    (@tripvideoreviews)


    4 years, 10 months ago

    Hi Team,

    I have a problem with the Facebook feed, when I upload it to the business manager or download it from the feedPro panel (manage Feed), the file gives me this error:

    “This page contains the following errors:
    error on line 3 at column 564128: Extra content at the end of the document
    Below is a rendering of the page up to the first error. ”

    Could you help me solve the problem?
    Thanks in advance,
    Sergio

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor evavangelooven

    (@evavangelooven)

    4 years, 10 months ago

    Hi Sergio,

    Thanks for using our plugin and reaching out. Sorry to hear you are experiencing issues with your Facebook feed. Does the feed have the processing status ‘ready’?

    Also, would you be so kind as to send us the plugin debug.log? It will help us understand how you have configured your product feeds.

    Instructions on how to retrieve the debug.log can be found here:
    https://adtribes.io/send-your-debug-log-to-support/

    All the best,
    Eva

    Thread Starter Sergio

    (@tripvideoreviews)

    4 years, 10 months ago

    Hi Eva,

    thanks a lot for support!
    Yes, the feed have ready status process.

    I send you debug.log url https://www.cacciatoridisconti.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log

    Best regards,
    Sergio

    Plugin Contributor evavangelooven

    (@evavangelooven)

    4 years, 10 months ago

    Hi Sergio,

    Thanks for sending over the debug.log. Unfortunately I cannot find any cause for the rendering error in it.

    Would you be so kind as to reach out to support@adtribes.io? Make sure to reference this topic in your email.

    We will take it from there.

    All the best,
    Eva

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 10 months ago

    @tripvideoreviews Please don’t offer to send or post logon credentials on these forums:

    https://wordpress.org/support/guidelines#the-bad-stuff

    You can contact the author on their own site and, once there, the discussion is between the two of you. However, it is not OK to enter or send site credentials on these forums. We don’t want to encourage others (who are less reputable) to do similar things. It’s a fine line, but one that we need to enforce. Thanks for your cooperation.

    Thread Starter Sergio

    (@tripvideoreviews)

    4 years, 10 months ago

    Hi Steve,

    Sorry,my apologies. Maybe there was a misunderstanding because of my bad English 😅. Of course, I meant to send the credentials in private message not in the public forum.

    Best regards,
    Sergio

    Plugin Contributor evavangelooven

    (@evavangelooven)

    4 years, 9 months ago

    Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic now.

    Don’t hesitate to reach out again whenever you need our help.

    All the best,
    Eva

    Thread Starter Sergio

    (@tripvideoreviews)

    4 years, 9 months ago

    Hi Eva,
    The problem has been resolved.

    Thank you very much.
    Best,
    Sergio

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Facebook Feed Error “Extra Content at the end of the document”’ is closed to new replies.