Support » Plugin: Product Feed PRO for WooCommerce » Facebook feed category issue

Facebook feed category issue

  • Resolved Marios Chaidousis

    (@marioselgreco)


    1 year ago

    Hi i am getting errors on some products. Some of them dont have a category on xml file.
    Other that all products on my site are just perfect. For some reason some products doesen’t get along with the feed pro.

    Ideas ?

    fb_product_category: Add valid Facebook Product Category in these fields (87 products affected)
    google_product_category: These fields have missing information (47 products affected)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor supportadtribes

    (@supportadtribes)

    1 year ago

    Hi,

    Thanks for using our plugin and reaching out to us.

    I think there are a few things wrong with your feed.

    First of all you have this for some products:

    <g:google_product_category>321</g:google_product_category>
<g:google_product_category_>321</g:google_product_category_>
<g:fb_product_category>321</g:fb_product_category>
<g:brand>Microsoft</g:brand>

    So multiple google_product_category mappings in it. Please remove one on your field mapping page.

    Some of your products indeed have no google_product_category mapping at all in it which is most likely caused by the fact you did not do all category mappings in the category mapping section of our plugin. Please make sure you do them all.

    Plugin Contributor supportadtribes

    (@supportadtribes)

    10 months ago

    Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now. Please do not hesitate to reach out to our support-team again whenever you need our help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Facebook feed category issue’ is closed to new replies.

Views