Facebook Featured Image & Image Optimization

  • Resolved markman641

    (@markman641)


    5 years, 3 months ago

    So I had turned on Image Optimization in Jetpack a few weeks ago. Everything works great, except when posting a link to Facebook, it glitched out with the featured image.

    Here’s what happens:
    1. put link into facebook
    2. facebook previews the link with a square image next to the article
    3. publish facebook post, featured image disappears and it becomes a link with no image at all

    Usually this can be fixed with running the link through Facebook Debugger or making the featured image bigger. but i noticed it was doing this on every article since I enabled image optimization… so i disabled image optimization, and everything started working fine again!!

    the og:image tag is pulling the image from the wp servers not from my website directly, so this must be what is causing the issue with facebook links. Has anyone else noticed this issue, and is there any way to fix it other than to point the og:image directly to my featured image instead of the optimized one on the wordpress servers?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Gemma Evans

    (@gemmaevans)

    5 years, 3 months ago

    Hi @markman641,

    Thanks for including the steps you are working through, that’s a great help. Does this issue only occur on existing posts shared to Facebook? Or does the same happen with new posts?

    put link into facebook

    It sounds like you are manually pasting the post URL into Facebook rather automatically sharing via Publicize, is that correct?

    Also, would you be able to send a link to one of the Facebook posts with a glitched image?

    Thread Starter markman641

    (@markman641)

    5 years, 3 months ago

    You may close this ticket – it was an issue with my website configuration and not Jetpack image optimization

    (Turns out I had two og:image tags in my pages and they were conflicting)

Viewing 2 replies - 1 through 2 (of 2 total)
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