Support » Plugin: Feed Them Social - Facebook, Instagram, Twitter, YouTube, Pinterest » Facebook Events feed still not working

  • Resolved tj_BraLady

    (@tj_bralady)


    I’ve tried all the suggestions on other threads but my events feed isn’t working.

    Can you advise what else I need to do to get this fixed please?

    Thanks.

    ### Begin System Info ###

    SITE_URL: http://managethosethings.com
    Feed Them Social Version: 2.4.1

    — WordPress Configuration:

    WordPress Version: 4.9.6
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: enfold-child-managethosethings 1.0
    PHP Memory Limit: 256M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 5.6.36
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 256M
    Post Max Size: 256M
    Upload Max Filesize: 256M
    Time Limit: 240
    Max Input Vars: 5000
    Allow URL File Open: On (1)
    Display Erros: On (1)

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — FTS Settings->Global Options:

    Cache time: 1 Day (Default)

    — Active Plugins:

    ActiveCampaign: 6.3
    Akismet Anti-Spam: 4.0.7
    Childify Me: 1.1.1
    Crazy Egg: 2.1
    Custom Facebook Feed: 2.6.1
    Easy WP SMTP: 1.3.6
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.4.1
    Insert Headers and Footers: 1.4.2
    Microblog Poster: 1.9.3
    Omnify Widget: 2.0.3
    P3 (Plugin Performance Profiler): 1.5.3.9
    Pretty Links: 2.1.6
    ShortPixel Image Optimizer: 4.10.5
    SumoMe: 1.29
    Title and Nofollow For Links: 1.04
    UpdraftPlus – Backup/Restore: 1.14.11
    W3 Total Cache: 0.9.7
    Webtexttool: 1.9.0
    Wordfence Security: 7.1.6
    Yoast SEO: 7.5.1

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: Yes
    FB App ID for Like Button: No
    Twitter Consumer Key: No
    Twitter Secret: No
    Twitter Token: No
    Twitter Token Secret: No
    Pinterest Token: No
    Instagram: No
    YouTube: No

    — FaceBook & Twitter Date Format and Timezone

    Date Format: one-day-ago
    Timezone: No

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    ### End System Info ###

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author slickremix

    (@slickremix)

    Hey @tj_bralady,
    Thanks for contacting us. and sorry for the troubles! I would be glad to help out, can you please give me The shortcode you are trying to use.

    Thanks,
    Justin Labadie

    Oops! Sorry.

    [fts_facebook type=events id=Managethosethings posts=20]

    Plugin Author slickremix

    (@slickremix)

    You may need to refetch an access token from the page you are trying to display. Clear the old token out and save the page before trying to refetch the new access token just in case. To set it go to the Facebook options page under the Feed Them tab when logged into your WordPress dashboard. NOTE: You must have access to a Facebook account that has admin privileges to the Page that has the events feed you are trying to display.

    Be sure to clear the cache after doing so by clicking to Feed Them tab > Settings > Global Options > Clear cache

    OK, I’ve deleted token. Saved. Cleared cache. Saved. Fetched new token. Saved. Created shortcode.

    Still not working 🙁

    Any other ideas?

    Plugin Author slickremix

    (@slickremix)

    Did you also try deleting the cache from your W3 Total Cache plugin?

    Yes. I’ve tried different combinations.

    Plugin Author slickremix

    (@slickremix)

    If you would like to email us at support @ slickremix.com and include the access token you are trying to use along with the shortcode we would be glad to take a closer look. It seems a few others are having this issue too, but in our tests even today we were able to create an event on our facebook page and it returned ok in our feed. So at least we have some positive news here. Hopefully it’s just something small 🙂

    Spencer

    Plugin Author slickremix

    (@slickremix)

    No need to reply, just making a note for others who may come across this. We have made a post regarding this subject here. https://www.slickremix.com/facebook-api-changes-on-april-4th-2018/

Viewing 8 replies - 1 through 8 (of 8 total)
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