Title: Facebook Descriptions Missing Error
Last modified: April 21, 2022

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# Facebook Descriptions Missing Error

 *  Resolved [ombotanical](https://wordpress.org/support/users/ombotanical/)
 * (@ombotanical)
 * [4 years ago](https://wordpress.org/support/topic/facebook-descriptions-missing-error/)
 * Our last 5 products will not upload to Facebook with the error “Description missing”.
   
   I have added a description to every field I can think of, and the error persists.
   How can I resolve this issue?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffacebook-descriptions-missing-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [nicw.a11n](https://wordpress.org/support/users/nicw/)
 * (@nicw)
 * [4 years ago](https://wordpress.org/support/topic/facebook-descriptions-missing-error/#post-15583362)
 * Hi [@ombotanical](https://wordpress.org/support/users/ombotanical/)
 * Facebook has some fairly specific rules around descriptions. So for a start, 
   the extension maps descriptions to a specific field. This you can find in _Marketing
   > Facebook > Sync_
 * ⌊Setting page⌉⌊Setting page⌉
    Link to image: [https://d.pr/i/G4ewlg](https://d.pr/i/G4ewlg)
 * Then, descriptions may not exceed 5000 characters and should be in sentence casing–
   all uppercase, for example, will cause it to fail.
 * Finally, there is a field for a Facebook description in each product. This field
   will be used first, before any other field. The screenshot below shows the field
   in a product variation.
 * ⌊Description field⌉⌊Description field⌉
    Link to image: [https://d.pr/i/UR6ocA](https://d.pr/i/UR6ocA)
 * Should you try these options, and still have a problem, try resetting the product
   meta data, or removing the product altogether and resyncing it.
 * Please let us know how this goes. We will be happy to help with the next step.

Viewing 1 replies (of 1 total)

The topic ‘Facebook Descriptions Missing Error’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

## Tags

 * [description](https://wordpress.org/support/topic-tag/description/)
 * [product upload](https://wordpress.org/support/topic-tag/product-upload/)

 * 1 reply
 * 2 participants
 * Last reply from: [nicw.a11n](https://wordpress.org/support/users/nicw/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/facebook-descriptions-missing-error/#post-15583362)
 * Status: resolved