Support » Plugin: Social Sharing Plugin - Kiwi » Facebook counts no longer working

  • Im not sure if this is a breaking change that facebook has rolled out, but facebook counts no longer seem to be returned from the url that you are using.

    For instance, even if we use something like google share count check:

    It returns no share count (or like count etc) stats.

    I can see on line 18 in class-kiwi-social-share-socia-button-facebook.php you have this:
    $this->api_url = ‘’ . rawurlencode( $this->get_current_page_url( $this->post_id ) );
    Which is the URL you use to get the stats.

    But I don’t think this URL works anymore. Any thoughts?

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  • Plugin Author WPKube



    Thanks for letting us know. We’ll test that out and release an update in the next 24 hours (sooner than that, but that’s the maximum).

    Plugin Author WPKube



    Just released the update.

    They changed the API, it’s no longer possible to get the amount of shares without a Facebook App. The plugin now supports that method, you can add the “Facebook App ID” and “Facebook App Secret” in WP admin > Kiwi > Social Identity.

    The documentation on Facebook Apps can be found at

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