Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Claudio Sanches

    (@claudiosanches)

    Works, but you need to create a new Facebook App and copy the keys.
    Just follow this guide: https://wordpress.org/plugins/social-count-plus/installation/

    Thread Starter kpeu3e

    (@kpeu3e)

    I am not sure why you marked this question as resolved, but it is not. Like I told you above, I did exactly what your video tutorial suggested and it didn’t work. Plus, I waited 2 days, just to be sure.

    Now, I deleted my old app and created a new one (doing this for 3rd time already). I will wait some time again (as the count is still 0), but I doubt something will change, as I am doing the exactly same steps over and over again…

    Plugin Author Claudio Sanches

    (@claudiosanches)

    Go to System Status and click in the “Get System Report”. Copy the file content, then save using the pastebin.com and send me here the URL.

    Thread Starter kpeu3e

    (@kpeu3e)

    This is the URL:
    http://pastebin.com/VhcySnZD

    Thank you for your help on this.

    chrisvino

    (@chrisvino)

    Hi,

    I have tried the same as per the video. Still not working.

    cinelatest.com This is my website url. Kindly help me .

    Thread Starter kpeu3e

    (@kpeu3e)

    Dude, wait for Claudio to reply and maybe you will know how to fix your problem if it’s the same as mine…

    Plugin Author Claudio Sanches

    (@claudiosanches)

    @kpeu3e do you have permissions to access that Facebook Page? Or is a restricted page? Or created the APP with an account that is not page admin?

    Thread Starter kpeu3e

    (@kpeu3e)

    I created the app with my account. It’s the same account I created that Facebook Page with. I have permissions to access it, yes.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    @kpeu3e Still facebook returns only {"id":"1701638790111062"} for some reason.

    I just tested with your page ID and I receive:

    http://pastebin.com/Qs2RYwtw

    For me is working fine, so try update it again and generate the System report.
    I remember que Facebook takes a long time to activate enquiry.c the API for new pages, have at least 2 years since I’ve seen anyone with a problem like that, so I thought that Facebook had changed something, but I think that may be your problem, since I just test and is working.

    Thread Starter kpeu3e

    (@kpeu3e)

    I strongly appreciate your help on this, thanks a lot!

    I created a new app and did the same steps again, there’s the code:

    http://pastebin.com/dy75xcT0

    And yes, my page is new.

    So, do you think I should just wait and it will eventually update on my website?

    Plugin Author Claudio Sanches

    (@claudiosanches)

    @kpeu3e Facebook should be returning the correct values, since it returns the correct for my App.
    Try another page to check if your App is working properly, you can test using the WordPress page.

    I’m having the same issue, but my page isn;t new and I have 5k likes, my counter only displays 1. I followed the steps you said 3 times already and none of them worked. Thanks for the help.

    http://pastebin.com/1bdwxSj4

    Plugin Author Claudio Sanches

    (@claudiosanches)

    @pwrdbyplants don’t seems to be a page.
    The Facebook response don’t make any sense:

    {"likes":{"data":[{"name":"Dr. Veg","id":"1768546646715862"},{"name":"Henya Mania","id":"350706391686825"},{"name":"The Tica Girl","id":"830301753735198"},{"name":"Aventuras Frutales","id":"1061430927219855"},{"name":"Santuario Karuna Costa Rica","id":"103989256651259"},{"name":"Vegan.com","id":"75326546871"},{"name":"Be Their Sound","id":"1411118902462747"},{"name":"269Life Costa Rica","id":"508399562568925"}],"paging":{"cursors":{"before":"MTc2ODU0NjY0NjcxNTg2MgZDZD","after":"NTA4Mzk5NTYyNTY4OTI1"}}},"id":"1514861982070594"}
    

    Maybe you are trying with something else than a Facebook page.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    @pwrdbyplants This is your page https://www.facebook.com/give.a.shit.about.future/ ?

    I just tested and works, see the Facebook response for my App:
    http://pastebin.com/PLaP7As1

    {"likes":5023,"id":"1514861982070594"}
    

    I think you are not following the steps in the video to create the app properly.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    Great, I just saw that Facebook changed it again =/
    I’m updating the plugin again later today and this should solve this problem.

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Facebook counter does not work?’ is closed to new replies.