• Resolved jenslarsen

    (@jenslarsen)


    Thank you for a really great App Claudio!

    My facebook counter suddenly stopped updating a few days ago. Since I didn’t change anything I wonder if this is because of an update with facebook developers apps?

    https://jenslarsen.nl/

    As an alternative? Are there ways I can test the Facebook app?
    any other suggestions are of course also welcome!

    Thanks in advance!

    Jens

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Claudio Sanches

    (@claudiosanches)

    @jenslarsen can you please go to the system status tab on the plugin settings, there you can download a system report, then paste the content of the report on pastebin.com, save and paste the link back here?
    This way I will be able to read the Facebook response and if it’s some issue due a update I can already go and fix.

    Thread Starter jenslarsen

    (@jenslarsen)

    Thanks Claudio!

    Here you go: https://pastebin.com/34aiZ5Y7

    Plugin Author Claudio Sanches

    (@claudiosanches)

    Yep, will require some updates. I’ll check it this weekend, thanks.

    Thread Starter jenslarsen

    (@jenslarsen)

    Great Claudio! Thank you! 🙂

    wholesomeyum

    (@wholesomeyum)

    Thank you! Are there any updates on when this will work? Appreciate your help on this!

    Plugin Author Claudio Sanches

    (@claudiosanches)

    I’m working on it, But I’ve been very busy this week.

    David

    (@davidrgz)

    Hi Claudio, Thanks for your great help.

    Thanks, same problem here, Counter not updating… https://pastebin.com/imrgSmJS

    Awating for your update…

    Kind regards
    David

    • This reply was modified 7 years ago by David.
    Kristian_D

    (@kristian_d)

    Hi Claudio, Thanks for your great help.

    Thanks, same problem here, https://t-i.no
    I had to diable the Faebook counter.
    Awating for your update…

    Kind regards
    Kristian

    Epiq

    (@epiq)

    Hi Claudio and thanks for the update.

    I have the same issue (latest plugin version, latest WP version).

    Hope you can find a solution soon.

    With kind regards,
    Eric

    David

    (@davidrgz)

    Hello Claudio! Don´t feel pushed at all, but let me ask you, when do you estimate the fix might be ready? It´s been around one month with the counter stopped and I need to find an alternative if yours is not fixed shortly.

    Please don´t feel pushed and forgive me if I didn´t find the right words (English is not my mother tongue)

    THANK YOU! 🙂

    Hello,
    Same for me, still waiting for an update…
    Thanks in advance.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    @atx I’m working on it, you can also help me fix it on GitHub: https://github.com/claudiosanches/social-count-plus

    Kristian_D

    (@kristian_d)

    Hello Claudio

    Any progress on this update?
    Thanks in advance.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    @kristian_d I’m working on it.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    I just received help with it on GitHub and I will release a new version today.

Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘Facebook count stopped updating’ is closed to new replies.