Support » Plugin: AccessPress Social Counter » facebook count not updating

  • like many other people, I am having problems with the facebook count.

    When can we espect a fix for this?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • i have the same problem

    please fix it

    Hello there,

    We really appreciate you writing in.

    Please clear all your cache and check on your site. Please let us know if you still have such type of issue and don’t forget to clear browser cache as well.

    Thanks.

    I have cleared the cache many times, tried with different browsers….nothing changes.
    its been over a month since I installed the pluguin and nothing happens.
    It must be some problem with the facebook API, you need to check that out.

    Hi there,

    Thank you for writing in.

    Yes, Facebook has done some changes in its API. So, it may take some time to update the share count in the respective server due to which the issue might have appeared.

    Thanks.

    what does ” some time” means? since I have installed the plugin over a month ago…. I dont understand. wich server do you mean?

    Hi there,

    We really appreciate you writing in.

    We mean this is all of Facebook server issue and it might take time to update the share count because of the problem with the Facebook API.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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