Title: Facebook Count Not Increase Last modified: March 22, 2017 --- # Facebook Count Not Increase * [ananthfti](https://wordpress.org/support/users/ananthfti/) * (@ananthfti) * [9 years, 1 month ago](https://wordpress.org/support/topic/facebook-count-not-increase/) * Hello * Is this plugin is compatible with WPML/ other languages as well? * I am facing issue with my website in that I am using WPML and your Simple Share Buttons but in another language, facebook count is not increasing. * As I checked the facebook count is not increasing in your website as well. ” [https://simplesharebuttons.com/](https://simplesharebuttons.com/) ” * I had purchased plus version ( for 1 website ), If I want to test it on localhost or on staging server then it also works for the live website as well. * This is the bug in your plugin, Please check and remove it soon * Regards Parth Viewing 9 replies - 1 through 9 (of 9 total) * Thread Starter [ananthfti](https://wordpress.org/support/users/ananthfti/) * (@ananthfti) * [9 years, 1 month ago](https://wordpress.org/support/topic/facebook-count-not-increase/#post-8943897) * There is big issue [https://simplesharebuttons.com/](https://simplesharebuttons.com/) with this plugin while sharing facebook, facebook count is not Increasing. * Even on plugin website [https://simplesharebuttons.com/](https://simplesharebuttons.com/)” the plugin not working correctly. * Could you please look into this and solve this issue soon and publish your new version of the plugin which I hope this issue will be solved. * [Brandon (ShareThis Support)](https://wordpress.org/support/users/brandonsharethis/) * (@brandonsharethis) * [9 years, 1 month ago](https://wordpress.org/support/topic/facebook-count-not-increase/#post-8944452) * Hi [@ananthfti](https://wordpress.org/support/users/ananthfti/), * Thanks for reaching out and letting us know. We can confirm that the Facebook counts are down at the moment. We are looking into the issue and will try to provide an update on the situation at hand. Apologies for the inconvenience, hope to provide a solution soon. * Thread Starter [ananthfti](https://wordpress.org/support/users/ananthfti/) * (@ananthfti) * [9 years, 1 month ago](https://wordpress.org/support/topic/facebook-count-not-increase/#post-8947467) * How much time you people take, we need this ASAP because we purchased plus version of this. Please let us know. * If you people take much time then we need to think for another plugin. * I am waiting for your positive response. * Regards * [Brandon (ShareThis Support)](https://wordpress.org/support/users/brandonsharethis/) * (@brandonsharethis) * [9 years, 1 month ago](https://wordpress.org/support/topic/facebook-count-not-increase/#post-8949006) * Hi @ananthftfi, * Can you let us know what version of the plus you’re currently using? In our 1.2.4 release we had fixed the share count issue, if you’re not updated to the latest can you please download the update here: [https://simplesharebuttons.com/wp-content/uploads/2017/02/simple-share-buttons-plus-1.2.4.zip](https://simplesharebuttons.com/wp-content/uploads/2017/02/simple-share-buttons-plus-1.2.4.zip) * Thread Starter [ananthfti](https://wordpress.org/support/users/ananthfti/) * (@ananthfti) * [9 years, 1 month ago](https://wordpress.org/support/topic/facebook-count-not-increase/#post-8949073) * We are using Version 1.2.4 still, we are facing this issue * [Brandon (ShareThis Support)](https://wordpress.org/support/users/brandonsharethis/) * (@brandonsharethis) * [9 years, 1 month ago](https://wordpress.org/support/topic/facebook-count-not-increase/#post-8949215) * [@ananthfti](https://wordpress.org/support/users/ananthfti/) Can you provide your website’s URL so we can investigate further * Thread Starter [ananthfti](https://wordpress.org/support/users/ananthfti/) * (@ananthfti) * [9 years, 1 month ago](https://wordpress.org/support/topic/facebook-count-not-increase/#post-8951232) * [https://www.thetrainingterminal.com/](https://www.thetrainingterminal.com/) * Thread Starter [ananthfti](https://wordpress.org/support/users/ananthfti/) * (@ananthfti) * [9 years, 1 month ago](https://wordpress.org/support/topic/facebook-count-not-increase/#post-8951652) * As I try to find out the issue the issue is when the facebook count is zero it will not if the facebook count has some value 2+ then facebook share count will increase Like as I shared this count will increase [https://www.thetrainingterminal.com/introduction-to-hotel-revenue-management/](https://www.thetrainingterminal.com/introduction-to-hotel-revenue-management/) But When I shared [https://www.thetrainingterminal.com/el/food-safety-level-2/](https://www.thetrainingterminal.com/el/food-safety-level-2/) Count will not increase I don’t know Is it conflicting with WPML ( another language) Or is this issue with particular course or on particular page * I am waiting for your positive response. * Regards * [richards1052](https://wordpress.org/support/users/richards1052/) * (@richards1052) * [9 years, 1 month ago](https://wordpress.org/support/topic/facebook-count-not-increase/#post-8993085) * I have a similar issue and see in this thread that the plugin is having issues with the FB count. With my site, the FB count dropped to 0. I noticed you mentioned registering with sharedcount.com if there are problems with the FB count. I did that and the FB count returned to normal. But doing this seems to add unnecessary extra downloads and complicates the installation. I was hoping to use a single service to do this task. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Facebook Count Not Increase’ is closed to new replies. * ![](https://ps.w.org/simple-share-buttons-adder/assets/icon-256x256.png?rev=2661516) * [Simple Share Buttons Adder](https://wordpress.org/plugins/simple-share-buttons-adder/) * [Frequently Asked Questions](https://wordpress.org/plugins/simple-share-buttons-adder/#faq) * [Support Threads](https://wordpress.org/support/plugin/simple-share-buttons-adder/) * [Active Topics](https://wordpress.org/support/plugin/simple-share-buttons-adder/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/simple-share-buttons-adder/unresolved/) * [Reviews](https://wordpress.org/support/plugin/simple-share-buttons-adder/reviews/) ## Tags * [facebook count](https://wordpress.org/support/topic-tag/facebook-count/) * [simple share buttons](https://wordpress.org/support/topic-tag/simple-share-buttons/) * 9 replies * 3 participants * Last reply from: [richards1052](https://wordpress.org/support/users/richards1052/) * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/facebook-count-not-increase/#post-8993085) * Status: not a support question