Title: Facebook commerce manager Last modified: August 14, 2020 --- # Facebook commerce manager * Resolved [Kraagar](https://wordpress.org/support/users/omerior/) * (@omerior) * [5 years, 8 months ago](https://wordpress.org/support/topic/facebook-commerce-manager/) * Hello; * Our 30+ customer using woocommerce for years. Now we want to enable instagram shopping but we need to create commerce manager account but woocommerce not support this. * Screenshot: [https://ibb.co/QX3QwJL](https://ibb.co/QX3QwJL) * Will there be any update? Or we should move all customers to another platform? * Thanks! Viewing 7 replies - 1 through 7 (of 7 total) * Thread Starter [Kraagar](https://wordpress.org/support/users/omerior/) * (@omerior) * [5 years, 8 months ago](https://wordpress.org/support/topic/facebook-commerce-manager/#post-13257490) * Facebook support team said that they stopped partnership with woocommerce. So anyone who using woocommerce not able to use instagram shopping. We need an information 🙂 * Plugin Support [mouli a11n](https://wordpress.org/support/users/mouli/) * (@mouli) * [5 years, 7 months ago](https://wordpress.org/support/topic/facebook-commerce-manager/#post-13290744) * WooCommerce.com offer a plugin to integrate WooCommerce and Instagram: [https://woocommerce.com/products/woocommerce-instagram/](https://woocommerce.com/products/woocommerce-instagram/) * If you wanted to try it, we have a 30 day refund policy if it doesn’t work for you. * There may well be other third party options as well. * I trust that answers your question. Feel free to get back to us if you ever need further assistance. * Thread Starter [Kraagar](https://wordpress.org/support/users/omerior/) * (@omerior) * [5 years, 7 months ago](https://wordpress.org/support/topic/facebook-commerce-manager/#post-13291890) * If i want to enable instagram shopping, I need to create commerce manager account in Business Manager. And you need to be partner to do that. Woocommerce is not a partner anymore. * Screenshot: [https://ibb.co/DgTKST8](https://ibb.co/DgTKST8) - This reply was modified 5 years, 7 months ago by [Kraagar](https://wordpress.org/support/users/omerior/). * Plugin Support [mouli a11n](https://wordpress.org/support/users/mouli/) * (@mouli) * [5 years, 7 months ago](https://wordpress.org/support/topic/facebook-commerce-manager/#post-13307458) * Hi there, Can you please give us a bit more detail about where you are being asked to select a Partner. The documentation for setting up the Business Manager to connect the Instagram extension does not mention this requirement; [https://docs.woocommerce.com/document/woocommerce-instagram/shoppable/#section-3](https://docs.woocommerce.com/document/woocommerce-instagram/shoppable/#section-3) * I also found a nice tutorial about setting up a Business Manager here; [https://sproutsocial.com/insights/facebook-business-manager/](https://sproutsocial.com/insights/facebook-business-manager/) but again, no mention of needing to select a partner. * I recommend that you try following the above guides to see if you can successfully create the Business Manager. If you still can’t figure it out, I suggest that you contact Facebook for support as they know their processes far better than we do. * I hope that helps you to figure it out. Feel free to get back to us if you have further questions. * Thread Starter [Kraagar](https://wordpress.org/support/users/omerior/) * (@omerior) * [5 years, 7 months ago](https://wordpress.org/support/topic/facebook-commerce-manager/#post-13314769) * Hello; * You need to have a Commerce Manager Account in Facebook Business Manager in order to enable instagram shopping in Turkey. When you creating a Commerce Manager in Facebook Business Manager they ask you to choose a platform. I added screenshot in previous message. [https://ibb.co/DgTKST8](https://ibb.co/DgTKST8) * Also here a screenshot i talked with a support. * [https://ibb.co/w0hTmZT](https://ibb.co/w0hTmZT) * Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/) * (@drwpcom) * [5 years, 6 months ago](https://wordpress.org/support/topic/facebook-commerce-manager/#post-13422227) * Hi [@omerior](https://wordpress.org/support/users/omerior/). Are you using this extension or trying to make the connection in some other way? [https://docs.woocommerce.com/document/woocommerce-instagram/](https://docs.woocommerce.com/document/woocommerce-instagram/) * If you’re using the extension, we do provide support for it directly if you contact us by submitting a ticket at this link: [https://woocommerce.com/my-account/create-a-ticket/](https://woocommerce.com/my-account/create-a-ticket/). Please double check that the name of the product is entered instead of WooCommerce General. You can type it into search. * Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/) * (@drwpcom) * [5 years, 6 months ago](https://wordpress.org/support/topic/facebook-commerce-manager/#post-13506994) * Hi [@omerior](https://wordpress.org/support/users/omerior/). We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Facebook commerce manager’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 7 replies * 3 participants * Last reply from: [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/) * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/facebook-commerce-manager/#post-13506994) * Status: resolved