Title: Facebook Comments Doesn't Work Last modified: September 1, 2016 --- # Facebook Comments Doesn't Work * [lifeadvancer](https://wordpress.org/support/users/lifeadvancer/) * (@lifeadvancer) * [9 years, 10 months ago](https://wordpress.org/support/topic/facebook-comments-doesnt-work/) * Hi there, * I’ve recently noticed that my “facebook comments moderation” have been stopped since April. I didn’t change any settings all this time, so I wonder why is this happening. * Can you please help me find a solution ? * [https://wordpress.org/plugins/heateor-social-comments/](https://wordpress.org/plugins/heateor-social-comments/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/) * (@heateor) * [9 years, 10 months ago](https://wordpress.org/support/topic/facebook-comments-doesnt-work/#post-7543573) * Hi, * Not sure what you mean by `"facebook comments moderation" have been stopped`? Would you please explain. You can also email us in detail with problematic webpage url at support[at]heateor[dot]com You would like to try fetching new scrape information for the webpage where you are facing the issue, from following link [https://developers.facebook.com/tools/debug/og/object/](https://developers.facebook.com/tools/debug/og/object/) This should resolve the issue. * Thread Starter [lifeadvancer](https://wordpress.org/support/users/lifeadvancer/) * (@lifeadvancer) * [9 years, 10 months ago](https://wordpress.org/support/topic/facebook-comments-doesnt-work/#post-7543627) * Hi, * I used to receive notifications on my FB account, for the new comments of my blog. But for long time i didn’t got any notifications. So I opened the “comments moderation area” on Facebook. * In there i’ve noticed that the last comment is on April. * I double checked the settings, the ID’s, the admin numbers and i think everything is set up properly. * If you want to check the comments section of the blog: [http://www.lifeadvancer.com/](http://www.lifeadvancer.com/) * Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/) * (@heateor) * [9 years, 10 months ago](https://wordpress.org/support/topic/facebook-comments-doesnt-work/#post-7543633) * It might be because of duplicate meta tags in the HTML source of your website. We noticed there are duplicate `fb:app_id` and `fb:admins` meta tags. Check out the following images: Meta tags due to our plugin: [http://tinypic.com/r/s41hts/9](http://tinypic.com/r/s41hts/9) Duplicate Meta tags due to other plugin: [http://tinypic.com/r/29esndz/9](http://tinypic.com/r/29esndz/9) You need to disable those duplicate meta tags. * Thread Starter [lifeadvancer](https://wordpress.org/support/users/lifeadvancer/) * (@lifeadvancer) * [9 years, 10 months ago](https://wordpress.org/support/topic/facebook-comments-doesnt-work/#post-7543653) * Hello, * I’ve checked the images. * I know where the second tags come from, they are from the share buttons plugin we use. We use this so we can show the number of FB fans on the sidebar of the article. * I can give it a try, but I think the settings of the plugin also didn’t changed.;/ * Thread Starter [lifeadvancer](https://wordpress.org/support/users/lifeadvancer/) * (@lifeadvancer) * [9 years, 10 months ago](https://wordpress.org/support/topic/facebook-comments-doesnt-work/#post-7543660) * Hi again, * i founded the duplicate tags in the share buttons plugin and fixed it. * Now there are only heateor tags, but i still don’t get new comments in the “review tab” in facebook developers. * check here: [https://postimg.org/image/q48uyyhmv/](https://postimg.org/image/q48uyyhmv/) * Thread Starter [lifeadvancer](https://wordpress.org/support/users/lifeadvancer/) * (@lifeadvancer) * [9 years, 10 months ago](https://wordpress.org/support/topic/facebook-comments-doesnt-work/#post-7543730) * good news…. today it’s working just great !! 😉 tnk you for the help Heator * Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/) * (@heateor) * [9 years, 10 months ago](https://wordpress.org/support/topic/facebook-comments-doesnt-work/#post-7543731) * > Now there are only heateor tags, but i still don’t get new comments in the “ > review tab” in facebook developers. * Whenever, you update meta tags at your website, you need to clear Facebook Meta tags cache using their debugger tool ([https://developers.facebook.com/tools/debug/og/object/](https://developers.facebook.com/tools/debug/og/object/)) OR wait till Facebook scrapper does this automatically. * > good news…. today it’s working just great !! 😉 tnk you for the help Heator * Great. You’re welcome 🙂 Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Facebook Comments Doesn't Work’ is closed to new replies. * ![](https://ps.w.org/heateor-social-comments/assets/icon-128x128.png?rev=2166083) * [Social Comments by Heateor](https://wordpress.org/plugins/heateor-social-comments/) * [Frequently Asked Questions](https://wordpress.org/plugins/heateor-social-comments/#faq) * [Support Threads](https://wordpress.org/support/plugin/heateor-social-comments/) * [Active Topics](https://wordpress.org/support/plugin/heateor-social-comments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/heateor-social-comments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/heateor-social-comments/reviews/) * 7 replies * 2 participants * Last reply from: [Heateor Support](https://wordpress.org/support/users/heateor/) * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/facebook-comments-doesnt-work/#post-7543731) * Status: not resolved